Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 12087988
Rated 5 out of 5
by Firefox user 12087988, 5 years agoApp not working properly
After a day working, started asking to re-enter my credentials every time, which are rejected from NordVpn server. It happens with Firefox but not Chrome.
Reinstalled extension. It was recommended as a solution: RC on the extension icon > manage extension > scroll down to Run in Private Windows > allow. I don't know why they want this permission if I don't use private window? It worked only once and is not able to connect to their servers.
Edited: in the last 2 years the app works flawlessly and I changed the rating to 5 stars.
After a day working, started asking to re-enter my credentials every time, which are rejected from NordVpn server. It happens with Firefox but not Chrome.
Reinstalled extension. It was recommended as a solution: RC on the extension icon > manage extension > scroll down to Run in Private Windows > allow. I don't know why they want this permission if I don't use private window? It worked only once and is not able to connect to their servers.
Edited: in the last 2 years the app works flawlessly and I changed the rating to 5 stars.
Developer response
posted 5 years agoHello. Sorry to hear that you've experienced issues while using our service. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. Thank you!