Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,522 reviews
- Rated 4 out of 5by Firefox user 15322868, 5 years agoNice add-on but why I got logged out after I close Firefox. Isn't it possible that I got automatical got logged in when I start Firefox?
I logged out on the add-on and closed Firefox. Then restarted and opened Firefox. I had to log in again...
My OS is Linux Mint.
Update: It works after following your previous instructions! I can see that when I open the NordVPN website. However, the add-on of NordVPN does not respond and it seems that I am not connected to NordVPN. It would be nice if you could see directly in the add-on that you are connected.Developer response
posted 5 years agoHello. Do disconnect from our server before closing your browser to see whether the issue that you're currently experiencing persists the next time you launch it.
Update: If the issue persists regardless, please drop a line to our customers' support team, for them to provide you further assistance on its resolve. You may reach our team out at support.nordvpn.com. Thank you! - Rated 4 out of 5by Firefox user 15580310, 5 years ago
- Rated 4 out of 5by Firefox user 15577018, 5 years agoWorking smooth and quick for my work. Recommend.
- Rated 3 out of 5by Fugi, 5 years ago
- Rated 5 out of 5by MistieS, 5 years agoWorks perfectly. Very easy to use and offers a sufficient number of servers for my needs.
- Rated 5 out of 5by kevn, 5 years ago
Developer response
posted 5 years agoHello. Yes, our service is paid and you would need to purchase a subscription in order to benefit from it.- Rated 4 out of 5by Iam-Root, 5 years ago
- Rated 2 out of 5by Firefox user 15552678, 5 years ago
- Rated 5 out of 5by Zombiovsky, 5 years agoI've installed this add-on on both Firefox and Chrome as I use Chrome for hulu and with both browsers open, Firefox working hard with multiple tabs, and chrome connected to the US and streaming hulu in HD i am very happy with the results. (Speedtestest.net on Firefox 570Mbps, Chrome with NordVPN set to USA 360Mbps at the same time. We have 1Gbps from our ISP here in Poland.
Noice! - Rated 5 out of 5by Frandy, 5 years agoEven though the app itself is easy to use, this is even more convenient. Also, it's one of the best VPNs out there.
- Rated 5 out of 5by breerothman, 5 years ago
- Rated 4 out of 5by Shelly8, 5 years agoThe addon works quite well, it really simplifies the use of a VPN
- Rated 1 out of 5by hmmmmm, 5 years agoi've used it for whole year, works good but sometimes slow HOWEVER if it often cannot connect to specific regions and/or randomally logs you out after closing the browser, requiring you to log out and log in for it to function properly.
i wanted to give it 2 stars but then I saw the "developer" rushing quickly to every negative review to spam the "contact muh support"Developer response
posted 5 years agoHello. Apologies for any frustration. However, in order for our team to troubleshoot the issue, you'd need to contact our customers' support team. That said, the suggestion to contact our support team when facing any sort of malfunction is only natural. - Rated 2 out of 5by Firefox user 15467501, 5 years agoOn one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.Developer response
posted 5 years agoHello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you! - Rated 5 out of 5by killstar, 5 years ago
- Rated 1 out of 5by Firefox user 13500862, 5 years agoWrong password? I can login in my account on website, in windows app, android, but not the extension.
Developer response
posted 5 years agoHello. Do change your password via our website and checkmark the option to sign out from all of your devices. Afterward, re-login into our extension to see whether the issue that you're currently experiencing persists. If it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nordvpn.com. Thank you! - Rated 5 out of 5by Firefox user 13415713, 5 years agoWould be great if it didn't freeze or crash Firefox on a regular basis.
It doesn't do this in Chromium-based browsers so the fault could lie with Mozilla. But you've been warned. - Rated 3 out of 5by Altermoon, 5 years agoWhy add-on screen so small? (http://dl3.joxi.net/drive/2019/12/27/0029/3490/1904034/34/92df2bfbdc.png) Fix it!
Developer response
posted 5 years agoHello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. - Rated 5 out of 5by Behamut, 5 years ago
- Rated 5 out of 5by Guccibaby666, 5 years ago
- Rated 2 out of 5by Nicotine2582, 5 years ago
Developer response
posted 5 years agoHello. Do reinstall our extension to see whether the issue regarding its malfunctioning persists afterward. In case it does, drop a line to our customers' support team, for them to provide you with further assistance on the issue's resolve. You may reach our team out at support.nordvpn.com.