Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Response by Proton Team
Developer response
posted a month agoWe're sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at protonvpn.com/support-form or proton.me/support/contact, or simply send us an email directly at so we can assist you further.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at protonvpn.com/support-form or proton.me/support/contact, or simply send us an email directly at so we can assist you further.
367 reviews
- Rated 5 out of 5by dexter, 8 hours ago
- Rated 1 out of 5by tttt, a day ago
- Rated 1 out of 5by Amit Baum, a day agoProton Free plan is only for 308 servers in 6 countries, probably not the country that you need.
Should appear much before I install this extension and try to signup for free. - Rated 5 out of 5by Vladislav, 3 days ago
- Rated 5 out of 5by Mr. Display Name, 5 days agoI like it. I do see a lot of 1 star reviews where people say they are annoyed it's not free. That seems unfair criticism. Potentially Proton is misleading people into thinking it's free. That is unfair. But overall, I've had a good experience with Proton VPN. Suits my needs for a global VPN.
- Rated 5 out of 5by copato, 5 days ago
- Rated 5 out of 5by elitesustenance, 10 days ago
- Rated 5 out of 5by Firefox user 15173889, 12 days ago
- Rated 5 out of 5by Firefox user 14883196, 13 days ago
- Rated 2 out of 5by Firefox user 16488602, 13 days ago
- Rated 3 out of 5by Drodas10!, 13 days agoEs buena, pero no cumple del todo bien en algunos sitios. Por ejemplo, intenté usarla varias veces para Cloud Gaming y solo se quedaba la pantalla negra y me regresaba a inicio. Probé con otra VPN y con esa si corrió bien el juego.
Developer response
posted 12 days agoSorry to hear that. Could you share more details about the issue? What are the exact steps you're taking that lead to the problem? Which specific server(s) are you connected to in the process? Have you tried multiple different servers? Contact us at protonvpn.com/support/contact with more details so we can help. - Rated 1 out of 5by Maleficient, 15 days agoYou have to create an account with the Swiss operator, then choose a paid subscription and in the description on the Mozilla site, this is cleverly passed over in silence.
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Il faut créer un compte chez l’opérateur suisse, puis choisir un abondement payant et dans la description sur le site Mozilla, c’est habillement passé sous silence.Developer response
posted 12 days agoWe do have a Free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our Free plan, and we don't ask for any payment details during signup. That said, having an account does not endanger your privacy and security in any way. - Rated 1 out of 5by Firefox user 18822358, 16 days agoLiterally always connects to the same server, doesn't matter what u do. 🤡
Developer response
posted 12 days agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice. - Rated 2 out of 5by AnonFF User, 16 days agoWhy do I have to open a new tab to re-sign in every single time I want to use this extension?
Developer response
posted 13 days agoSorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up to date? Contact us using the 'Feedback & Help' option with more details so we can investigate further. - Rated 1 out of 5by Seba, 16 days ago
- Rated 5 out of 5by lih, 16 days ago
- Rated 5 out of 5by Firefox user 18818152, 18 days ago
- Rated 1 out of 5by Firefox user 15001373, 20 days ago
- Rated 3 out of 5by Firefox user 18515147, 20 days agoThe speed is fast and it's free, which is nice. However, no matter how many times I try to reconnect, it always connects to a server in my country and never to servers in other countries, so I would like to see an improvement.
Developer response
posted 17 days agoThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice. - Rated 1 out of 5by Firefox user 18785404, 23 days ago
- Rated 5 out of 5by J4ck, a month agoThe extension is a must have. It currently has a small bug related to the disconnection of the account which happens randomly but I think it's gonna be fixed soon, since Proton Team already acknowledged it. It doesn't leak, it's pretty fast and it's super easy to use. Good job!
- Rated 5 out of 5by FC, a month agoIt simply works. Automatic (free tier) server connection and it gets the job done, without leaking anything
- Rated 1 out of 5by Justsomeone, a month agoThis is garbage, there is no way to try a server outside of your own country for free
Developer response
posted a month agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice. - Rated 4 out of 5by RA.AZ, a month agoThanks for providing a free version. Much appreciated. Wish I could pay... hopefully in the future. Unfortunately, it does not work for me on my phone :( postmarketOS on Linux ARM device.
Developer response
posted a month agoSorry to hear that. Proton VPN is currently officially supported on the latest stable versions of Debian, Ubuntu, and Fedora, using GNOME desktop environment. Moreover, the browser extension itself, it's not optimized for mobile devices at the moment. Nonetheless, we've passed on your feedback to the team for future improvements. - Rated 5 out of 5by Firefox user 18157935, a month agoWhile I lack sufficient experience using the "add-on" to give a quality review of it, I will say that as a subscriber/user of Proton VPN and the services, to which I've been paying for over the past year, have had one or two minor issues, which I have managed to resolve, but aside from that, I am satisfied, and happy with Proton VPN. (So far) I've tried 3 or 4 other (paid) popular VPN services, which I discontinued, after either having issues with their policies and/or after having researched them. Proton is my choice.