Reviews for Turn Off the Lights for Firefox
Turn Off the Lights for Firefox by Stefan vd
Review by Quinnie
Rated 1 out of 5
by Quinnie, 2 years agoNght mode does not work, even after following the video tutorial - after choosing the "Options" menu, you get stuck in a never-ending loop wher it will keep saying you have not got the extension installed (even if you do). This has become a waste of a whole hour, which could have been a simple install.
EDiT to the developer: This is the same response you send all your users. This is not a support message, it is my review of your addon that does not work as it should. I have in any case uninstalled it and will not support you until these errors and problems are retified in future. I love your idea of this addon, but there is a lot that can be improved on instead of using the same old generic messages you send as a reply.
I managed after yet another struggle and lots of time i will never get back, to get the night mode to work (users shouldn't be struggling for hours to get 1 addon to work correctly). Yet another thing I found annoying is that for each and every website you wan to be on night/dark mode, you have to choose that mode each and every time. Nowehere is there an option for ALL websites to act this way. There are other addons that work properly in this regard.
Thank you.
EDiT to the developer: This is the same response you send all your users. This is not a support message, it is my review of your addon that does not work as it should. I have in any case uninstalled it and will not support you until these errors and problems are retified in future. I love your idea of this addon, but there is a lot that can be improved on instead of using the same old generic messages you send as a reply.
I managed after yet another struggle and lots of time i will never get back, to get the night mode to work (users shouldn't be struggling for hours to get 1 addon to work correctly). Yet another thing I found annoying is that for each and every website you wan to be on night/dark mode, you have to choose that mode each and every time. Nowehere is there an option for ALL websites to act this way. There are other addons that work properly in this regard.
Thank you.
Developer response
posted 2 years agoHi there,
UPDATE: The Quine did not reply to our emails since the first support request (4 months ago).
Please do not use this review section as a support forum.
I am happy to help you at https://www.turnoffthelights.com/support
Do you use any other browser extensions in the background? Try to disable that one by one except Turn Off the Lights. That will solve this problem.
Thanks,
UPDATE: The Quine did not reply to our emails since the first support request (4 months ago).
Please do not use this review section as a support forum.
I am happy to help you at https://www.turnoffthelights.com/support
Do you use any other browser extensions in the background? Try to disable that one by one except Turn Off the Lights. That will solve this problem.
Thanks,