Hi,

Please try installing BrightVPN prior to installing our browser extension.

Moreover, make sure the Mozilla account login you are using to install the extension is the same one you are using on the computer you are installing BrightVPN.

BrightVPN extension is essentially a remote control that allows you to turn ON your VPN from anywhere.

Thank you!

Thank you so much for your positive feedback! We're happy you're finding our app fast and easy to use. Our team worked hard to create a tool that delivers a seamless experience, and it's gratifying to know that it's meeting your expectations.

Feel free to reach out if you have any questions or suggestions as you continue using the app.

Thank you for your positive feedback! We're happy you had a great experience with our product.

Our team has worked diligently to provide an extensive list of locations to meet the diverse needs of our users. We aim to make your journey as seamless as possible by offering a wide range of options for you to choose from.

If you have any specific suggestions or anything else you'd like to see improved, please don't hesitate to let us know. Your valuable feedback helps us continue to enhance our services and cater to your needs better.

Hi,

We would like to clarify that a browser extension VPN and a standard VPN are two distinct applications with different functionalities.

The purpose of a browser extension VPN is solely to alter your IP address while you are browsing the internet.

On the other hand, a regular VPN, which requires installation on your PC, serves the purpose of hiding the IP address of any application installed on your computer that connects to the internet. This is precisely the purpose of our VPN.

Thus, we believe your review is unjust, as it appears to assess our app not based on how effectively it serves its intended purpose, but rather on how well it aligns with your personal needs.

The purpose of our browser extension is to act as a remote control, which allows you to turn BrightVPN ON and OFF while being away from your computer.

It is worth noting that approximately 95% of VPNs do offer a Windows version. However, at this moment, we do not yet have a browser version available.

Thank you for your review and your positive feedback about our VPN service!

We're happy that you find it simple, intuitive, and reliable with the "plug it in and forget it" convenience.

We strive to provide a seamless user experience, and it's great to know that our VPN has met your expectations.

If you have any further feedback, or suggestions, or need assistance with anything, please feel free to contact us. We're here to help.

Thank you for choosing our VPN, and we appreciate your support.

We appreciate your feedback and would like to clarify some points regarding its functionality.

The BrightVPN extension is designed to allow users to remotely turn the VPN ON/OFF on their computer, it does not substitute the need to install the VPN client software.

We understand that there may have been some confusion regarding the extension's purpose, but we encourage you to use and rate the extension based on its intended functionality.

Thank you!

Thank you for taking the time to leave your feedback.

We apologize for any inconvenience caused by our inability to provide service in Iran. Unfortunately, specific country laws and restrictions prevent us from offering our services in certain regions. We are constantly reviewing our policies and regulations, and we hope that in the future we will be able to expand our services to more countries.

Thank you for your positive feedback and for taking the time to leave a 5-star rating. We're glad to hear that you're satisfied with our VPN service.

We appreciate your suggestion for future version releases, and we will definitely consider it as we continue to work on enhancing and improving our service. Our VPN is still relatively new, and we are continually working on integrating new features and functionality to make our service even better.

Thanks for your feedback!

We are having some connection issues and currently working on it.

We are sorry for the inconvenience.

Thanks for the feedback!

You do not need the extension in order to use BrightVPN.

The extension is an extra feature that allows you to turn BrightVPN ON and OFF without having to be at your computer, as long as you have access to your browser profile you can control the VPN from anywhere.

Thank you for your feedback and kind words!
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Hi,

We are sorry you feel that way. Currently, we are not supporting IPv6 because there is not yet enough usage purpose that justifies supporting it, once relevant we will allow it as well.

Regarding your original location, it will not show if you are connected to our VPN, after all the purpose of It is exactly to disguise your location, please make sure you are connected to our VPN before you make that test again.

If a specific service does not work for you please contact our support at help@brightvpn.com and we will be more than happy to help you, cheers!