Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
Review by TandE
Rated 4 out of 5
by TandE, 3 years agoAfter reading the most recent reviews, I almost didn't install the extension. However, I figured, if I install it and it doesn't work, I'll just remove it. But, if I give it a try and it does work, I've gained a tool that will fit my needs.
I'm happy to say that I installed the extension and it does in fact work. I'm running Firefox 93.0 (64 bit) on a desktop computer that's only a year old with Windows 10 Home for an OS. I downloaded Eno ver. 3.6.1
I will admit, I can see why some may have had difficulties in using the extension. It seems to have an issue with signing in to a Capital One account directly from the Eno extension. However, here's what I found to work for me. I log in to my Capital One account first through the Capital One home page (as I would if I was going to check account transactions for example.) Once I'm signed in, I then click on the Eno extension icon in the upper right hand corner of the Firefox browser. Eno will usually recognize my account at that point. From there, I go to the merchant of choice, navigate to where I would enter my credit card info, click on the Eno icon if it's not already open, then click "Use". Eno guides me through creating a new virtual number like it's supposed to. No issues.
If my Captial One account times out on it's own, Eno is also logged out of my account. This is by design and keeps my account secure. However, attempting to log back in to Eno can be finicky. Here's 2 work-arounds that consistently work for me. Right-click on the Eno icon and select "Manage Extension." Disable Eno by clicking on the little toggle switch. Then re-enable. If that doesn't work, disable Eno again and close the browser. Now re-open browser. Log in to your Capital One account next before enabling Eno. After you're logged in, enable Eno from the Add-ons Manager in Firefox (if the Add-ons Manager tab is not already open, click on the "More" button which is 3 horizontal lines in the upper right corner, then click on "Add-ons and themes").
To reiterate, I have found these 3 basic procedures to be very helpful:
1. Sign in to your Capital One account first before attempting to use Eno.
2. Know how to disable and re-enable Eno. Use as needed.
3. Close browser and then re-start browser as needed.
I also noted that some reviewers expressed difficulty with the Eno extension slowing down internet browsing. I have not experienced that yet. However, disabling the extension can be done easily when it's not needed to speed things up if necessary.
I feel that this extension is worthwhile to try downloading and using. The extension is pretty intuitive. The settings are simple and clear. The extension will walk you through the process of creating a virtual card number in just a couple steps. Eno even automatically adds the card number in the appropriate field on some sites. If it doesn't add it automatically, just left-click the copy icon next to the virtual number and then right-click in the card number field on the merchant site and click "paste."
Another nice feature is that when you create a virtual card number, you can set a time limit on how long that number will be active.
I'm quite happy I took the leap and gave it a try. I don't always like to try new things as there's a learning curve and I often don't feel I have the time. However, dealing with a fraudulent charge on a credit card also takes time (this happened to me recently.) Since the virtual card feature has the potential to protect my main account and physical card number, the little bit of time it takes to use Eno is worth the time it saves in the long run.
I'm happy to say that I installed the extension and it does in fact work. I'm running Firefox 93.0 (64 bit) on a desktop computer that's only a year old with Windows 10 Home for an OS. I downloaded Eno ver. 3.6.1
I will admit, I can see why some may have had difficulties in using the extension. It seems to have an issue with signing in to a Capital One account directly from the Eno extension. However, here's what I found to work for me. I log in to my Capital One account first through the Capital One home page (as I would if I was going to check account transactions for example.) Once I'm signed in, I then click on the Eno extension icon in the upper right hand corner of the Firefox browser. Eno will usually recognize my account at that point. From there, I go to the merchant of choice, navigate to where I would enter my credit card info, click on the Eno icon if it's not already open, then click "Use". Eno guides me through creating a new virtual number like it's supposed to. No issues.
If my Captial One account times out on it's own, Eno is also logged out of my account. This is by design and keeps my account secure. However, attempting to log back in to Eno can be finicky. Here's 2 work-arounds that consistently work for me. Right-click on the Eno icon and select "Manage Extension." Disable Eno by clicking on the little toggle switch. Then re-enable. If that doesn't work, disable Eno again and close the browser. Now re-open browser. Log in to your Capital One account next before enabling Eno. After you're logged in, enable Eno from the Add-ons Manager in Firefox (if the Add-ons Manager tab is not already open, click on the "More" button which is 3 horizontal lines in the upper right corner, then click on "Add-ons and themes").
To reiterate, I have found these 3 basic procedures to be very helpful:
1. Sign in to your Capital One account first before attempting to use Eno.
2. Know how to disable and re-enable Eno. Use as needed.
3. Close browser and then re-start browser as needed.
I also noted that some reviewers expressed difficulty with the Eno extension slowing down internet browsing. I have not experienced that yet. However, disabling the extension can be done easily when it's not needed to speed things up if necessary.
I feel that this extension is worthwhile to try downloading and using. The extension is pretty intuitive. The settings are simple and clear. The extension will walk you through the process of creating a virtual card number in just a couple steps. Eno even automatically adds the card number in the appropriate field on some sites. If it doesn't add it automatically, just left-click the copy icon next to the virtual number and then right-click in the card number field on the merchant site and click "paste."
Another nice feature is that when you create a virtual card number, you can set a time limit on how long that number will be active.
I'm quite happy I took the leap and gave it a try. I don't always like to try new things as there's a learning curve and I often don't feel I have the time. However, dealing with a fraudulent charge on a credit card also takes time (this happened to me recently.) Since the virtual card feature has the potential to protect my main account and physical card number, the little bit of time it takes to use Eno is worth the time it saves in the long run.
613 reviews
- Rated 3 out of 5by Firefox user 18469363, 8 days agoThis is a great idea, but doesn't always work. Sometimes the extention, Eno, doesn't load.
- Rated 5 out of 5by Firefox user 17121423, 15 days agoOther than the occasional 'getting stuck' when the app opens at checkout, I think this product is great! Being able to quickly lock/unlock a virtual card number? Fabulous! Creating a virtual card number when required to input a credit card number just for a "trial period" and then locking the number so you don't get stuck with recurring charges? An Absolute God-Send!! Thank You, Capital One!!!
- Rated 3 out of 5by James, a month ago
- Rated 2 out of 5by Firefox user 17570635, 2 months agoVirtual card refused because linked to canceled card. Doesn't let me request a new viertual card. Sucks!
- Rated 1 out of 5by jtk608, 2 months agoWhen it works, it is great. But it hardly ever works for me. I can't even login to get it working now which is unfortunate. It has been like this for months. I have disabled all ad blocks and anti-tracking options and it still doesn't work. Simply closes the pop up right away.
- Rated 1 out of 5by eeedge, 2 months agoThe virtual card works fine with Chrome but doesn't with Firefox.
- Rated 5 out of 5by Firefox user 17738754, 3 months ago
- Rated 1 out of 5by Firefox user 17987614, 3 months agoUpdate: Amonth later and I just had to un-install/re-install the extention again!
Totally frozen in toolbar this time. Obviously the "bug" wasn't fixed!
Orig: This extension is getting worse by the day. For the last year it rarely worked on weekends and for the last few months it worked maybe 50% of the time. It hasn't worked now for the last 4 days. I uninstalled and reinstalled the extension today and it froze on the website and wouldn't close. I had to clost the website and reopen it to make a payment. Needless to say I used Paypal which has never ever failed. Very unhappy with FF. Everyone is pushing Chrome. I've been with FF from it's inception but I am running out of patience. - Rated 5 out of 5by Firefox user 18355763, 3 months ago
- Rated 5 out of 5by Firefox user 17996833, 3 months ago
- Rated 5 out of 5by Todd Poe, 3 months ago
- Rated 5 out of 5by Firefox user 18302025, 4 months ago
- Rated 3 out of 5by User862945, 4 months agoIt's very useful when it works. However it doesn't work 40% of the time. Sometimes it opens right when you need it, sometimes it won't open when you click it, and sometimes it just hangs at a loading screen. Very frustrating
- Rated 2 out of 5by Firefox user 17974228, 4 months ago
- Rated 4 out of 5by caj04ever, 4 months ago
- Rated 2 out of 5by octylFractal, 4 months agoIncreases CPU usage on some sites when moving the page, and has issues with login flows. Other than that, works well.
- Rated 5 out of 5by Firefox user 17193117, 5 months agoThis add-on just keeps getting better! It understands web pages faster and makes the whole process seamless and did I say FAST?!! Thanks for the great peace of mind, ENO!
- Rated 2 out of 5by ttnuagmada, 5 months agoWhile I like it when it works, it doesn't work half the time. It's had the exact same issues for years. Sometimes it will just sit there like it's signing in, only it never does. Other times it will ask you to login, and then the login box pops up and immediately disappears. I've witnessed these same issues on more than one computer/browser.
- Rated 1 out of 5by Jason R, 5 months agoThis extension is extremely buggy.
If it gets stuck in a login/error loop, you can open a new tab and log into the captial one website. then re-open this extension and it'll work.
Aside for the login/something went wrong error, it absolutely kills memory usage. Specifically when visiting a site like lowes.com. It maxed out my memory usage and started to freeze firefox. Initially I thought the latest firefox update was the problem. Nope, as soon as I disabled this extension I saw my memory usage drop like a stone. - Rated 5 out of 5by tutkry, 5 months ago
- Rated 5 out of 5by Firefox user 18257403, 5 months ago
- Rated 1 out of 5by doorpop, 5 months agoJust doesn't work - tries to login and either the login screen disappears or get a message saying "Something went wrong"
- Rated 3 out of 5by Firefox user 18067487, 6 months ago