Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
665 reviews
- Rated 1 out of 5by Jessecar, 3 years agoLike everyone else said, this addon makes youtube and some other websites VERY slow. I don't know what it's doing in the background but it's not good.
- Rated 1 out of 5by Firefox user 12594607, 3 years agoThe Eno service by itself is fine, and this add-on works. However, this add-on seems to slow down the browser a lot. Especially YouTube.
- Rated 3 out of 5by Firefox user 15812685, 3 years ago
- Rated 3 out of 5by bnad, 3 years agoI have never had any issues using this addon, it works well in what it is supposed to do and I love that it auto-populates the credit card info when I'm checking out on a website. However, like other reviewers mention, it creates considerable lag on some sites like youtube. Youtube videos are virtually unplayable when using this addon as it causes the entire site to lag to no end.
- Rated 1 out of 5by Firefox user 14785703, 3 years agoThis app works but make sure you disable it while using Youtube due to it making that site quite sluggish. I finally narrowed down the app causing it, it is definitely Eno.
- Rated 2 out of 5by Anj, 3 years agoDoesn't seem to work. It can't find my phone number despite having entered it on signing up.
- Rated 5 out of 5by Firefox user 16926118, 3 years ago
- Rated 1 out of 5by lumin8, 3 years agoUnlike many of the other 1 star reviews here, I'm not having an issue with whether or not the app actually works. It works perfectly fine. The problem is this app causes considerable lag on nearly all websites. I have a high-end PC, and this behavior is observed ONLY when the extension is turned on.
Turning the extension off immediately speeds up any website that uses heavy HTML/JS. I'm assuming the extension scrapes nearly every part of the website to look for a "credit card" field to suggest opening a credit card, but this is heavily taxing on the general speed of the browser. - Rated 1 out of 5by Zeviticus, 3 years agoDoesn't work. Likely, my credit card information is already stolen. STAY AWAY!
- Rated 1 out of 5by Firefox user 16900483, 3 years agoDoesn't work! After setting this up, have purchased from Walmart on line twice and Target once. Had to use a different card.
- Rated 1 out of 5by DanC, 3 years ago
- Rated 5 out of 5by Firefox user 16888859, 3 years ago
- Rated 3 out of 5by Firefox user 16878035, 3 years agoGreat when it works...I can only manage my numbers in the app (and then only lock or delete). If I have an app that wants a card, I can't use Eno...
- Rated 5 out of 5by Firefox user 15317274, 3 years ago
- Rated 3 out of 5by Firefox user 15428269, 3 years ago
- Rated 5 out of 5by Firefox user 16871251, 4 years ago
- Rated 3 out of 5by rmccomiskie, 4 years agoEach time I access the ENO Add-On it requires complete setup through the Web browser. Over and over. I am using Firefox 88.0.1 on Windows 10.
Although I have been able to issue virtual credit cards for several online vendors, the process is too complex and time consuming to be useful on a daily basis. The virtual credit card concept is very appealing but it must be convenient as well. As of today, the convenience part is missing.
I do not participate in Twitter or Facebook so those are not a means of tech support that works for me. When I call the Captial One tech support number, I get a rep who knows nothing about ENO so that's no help either.
I would really like to use ENO regularly, however, it needs to be made more reliable. - Rated 5 out of 5by Patricia M Pangrac, 4 years ago
- Rated 5 out of 5by dougiebrand, 4 years ago
- Rated 1 out of 5by wdspider, 4 years agoI have the same problem as ff_kwr where Eno keeps asking to sign in over and over and over. If I had to guess, it's because the CapOne site always loads into my Bank container while Eno is not part of that container. It's a pity that it doesn't work for multi account containers as I would really like to use this.
- Rated 5 out of 5by robinwc, 4 years ago
- Rated 5 out of 5by AmberR, 4 years agoThis is such a useful feature to have for my Capital One cards. It gives me peace of mind when I shopping online. I have dealt with fraudulent transactions on a different credit card and it's such a headache. With Eno I don't have to worry as much because if someone get the card number I can just delete the virtual number without replacing my entire card and the headache of changing every auto payment. It has worked for me every time I have used it. I could see where the pop up might be bothersome if Capital One isn't your primary card but I don't mind just closing when it's not needed.
- Rated 1 out of 5by ff_kwr, 4 years agoGood concept but very poorly implemented and ultimately not usable. You can only use the add-on the very first time you install it. So I have to basically clear the browser cache and reinstall the whole thing again to manage the numbers. It just keeps saying "sign in with your browser" but after a million times of signing into the new window, it won't actually sign in. I have 2FA enabled.
To add insult to injury, these people did not build a way to simply manage your virtual cards in the capital one website interface. That's a level of hubris I have not seen from any developer worth their salt - to not create a fallback option in the web interface. Why not just let people create/manage virtual catds on CapOne online interface in case your plugin doesn't work (which based on the reviews, is clearly the case).Developer response
posted 4 years agoHi! Thanks for the review. We'd really like to chat more about this to see if we can drill down the exact issues you're having with the extension. If you can, please send us a DM on Twitter(@AskCapitalOne), or a private message on our official Facebook page. Thanks again!