Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
690 reviews
- Rated 1 out of 5by Firefox user 14990981, 4 years agoDoesn't sign in anymore. No other way to make virtual card numbers. This app is a pile of garbage.
Developer response
posted 4 years agoSorry to hear that Eno isn't working for you! We'd like to hear more about your issue. We're available on Twitter at @AskCapitalOne, and on our official Facebook page, so feel free to send us a message! Our tech team is also available by phone at 866-750-0873. - Rated 5 out of 5by eno, 4 years ago
- Rated 1 out of 5by valrus, 4 years agoNice while it worked, but then login stopped working - I'd log in using the popup window and it would have no effect so I could never get a number. Needs more QA, apparently.
Developer response
posted 4 years agoSorry to hear that you're having trouble using the extension! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Rated 5 out of 5by rudyclyde, 4 years ago
- Rated 4 out of 5by Firefox user 16513081, 4 years ago
- Rated 1 out of 5by Firefox user 15348442, 4 years agoI used it 1 time and worked fine. Now, not able to use it a second time for a different account/store.
"KEEP YOUR CREDIT CARD NUMBER TO YOURSELF
Eno appears at checkout and provides a unique virtual card number only for that site, allowing you to shop online without exposing your actual credit card number." Did/does not appear.Developer response
posted 4 years agoHey there! If you've already tried clearing your cookies/cache before attempting to generate/use a virtual number at checkout, please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Rated 1 out of 5by Firefox user 16516237, 4 years agoIt seems there is no way to use a virtual card number unless you are using a browser with the add-in AND you are shopping where the merchant has a window open to insert a virtual card number. Citi Cards lets you generate virtual cards and you can use that number anywhere.
- Rated 3 out of 5by Firefox user 16508950, 4 years agoFor the most part, this seems to work well, but I ran into a very frustrating experience while using this with the HP website today. Basically, it would generate a virtual number, but the number would not properly populate in the order fields - this happens periodically, so the add on allows you to copy and paste manually - not a deal breaker. However, every time I would manually enter the virtual information, Eno would reset the page and default the billing and shipping address to the same thing (which I did not want), as well as either (a) remove the item from the cart or (b) add a second item, with no way to reload the page. I eventually gave up and went to a different browser and used the real card number.
- Rated 5 out of 5by Firefox user 14429784, 4 years ago
- Rated 1 out of 5by Firefox user 16490273, 4 years agoPiece of crap - couldn't send an SMS text message to my phone telling me I didn't own the number!!! I've had the same number since the very beginning of cell service!!!
Developer response
posted 4 years agoWe've received everyone's feedback on how frustrating it is to not be able to use this awesome product. We're working on a solution that will both continue to protect your accounts while at the same time allowing you to verify your identity that doesn't rely on a phone number. No immediate timeline is available. In the meantime, you may continue to try registering periodically. - Rated 1 out of 5by Firefox user 15605923, 4 years agoI used to use this but now when I try to use it I can't. It has become so hard to use it that I just quit using it
Developer response
posted 4 years agoWe're sorry to hear that! If you'd like to share more with us about what's going on, we're available on Twitter at @AskCapitalOne, or you can always send us a message on our official Facebook page. Our Tech team is also available over the phone at 866-750-0873. Thanks! Developer response
posted 4 years agoWe're so happy to hear that Eno's working out for you! Thanks for taking the time to share your thoughts with us. (:- Rated 5 out of 5by Firefox user 15237742, 4 years ago
- Rated 3 out of 5by David, 4 years agoPretty good--awesome, actually--9 out of 10 times. One in a while Eno suggests a card that does not actually work. So I generate a new card, and it does not have a CVV #, so it doesn't work. And when it hangs, it does not give any indication of what the problem is or steps to take to unclog it. Overall, though, I love the security and peace of mind.
- Rated 1 out of 5by Dan Bennett, 4 years agoThis is a frustrating piece of badly written software. I doubt that whoever approved it had ever used any of the apps that do this well. I have fought this thing for a year or more as it insisted on using only one of my 2 enrolled cards and never allowed an option to switch between them. I found out today after a 30 minute call that once a card is used at a business, only that card can be used there in the future. I went through 3 uninstall/installs, and even thought the setup said I'd be able to use either card, that was not true. This thing just does what it wants and has no way for a user to control it to their liking. Citi nailed the virtual card years ago, and Cap 1 should be embarrassed.
- Rated 1 out of 5by Firefox user 16474603, 4 years agoCan't get it to work. Says to sign in with the window it opens, I do that, it signs in fine in the opened window, but the plugin window just spins forever. I've turned off every security setting I can think of. Tried Eno on Brave and it worked perfectly fine, no issues.
- Rated 1 out of 5by Firefox user 16260397, 4 years agoUsed to work perfectly, the last time I tried to use it Enos would not generate a security code. Great idea if it would reliably work.
- Rated 5 out of 5by Firefox user 13288791, 4 years agoLove this useful extension - now I can shop online and be certain that the merchant has only the assigned card, not shared. Works very well for creating unique card numbers.
- Rated 5 out of 5by B(~.~)BBY, 4 years ago
- Rated 2 out of 5by Bill Hearon, 4 years agoStill not working
Originally worked well. Last 2-3 months not work at all. Now, I think I understand why not currently working. Have added on Mozilla again - Rated 5 out of 5by greyman1, 4 years ago
- Rated 4 out of 5by Firefox user 16298558, 4 years ago
- Rated 5 out of 5by Firefox user 14300251, 4 years ago
- Rated 2 out of 5by dwilches, 4 years agoThis add-on is unreliable: some days it works, some other days it doesn't. When it fails, it shows the "sign in" popup in the add-on, I click it, it asks for username and password, then it goes again to the "sign in" popup. I've tried Firefox and Chrome, the add-on in each one as their own quirks. CapitalOne should allow us to generate Eno card in their website too, as a backup method for when this add-on fails.