Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
665 reviews
- Rated 5 out of 5by jbowen, 6 years agoFor a while this plugin did not work with some of the privacy features I had enabled. On a lark, I thought I'd give it a try again today and to my surprise, it works!
Developer response
posted 6 years agoGlad to hear Eno is up and running! We appreciate your feedback! - Rated 1 out of 5by Firefox user 14518836, 6 years agoI use firefox and i do not want to give them my mobile number. It will not work !!!
Developer response
posted 6 years agoThis certainly isn't the experience we wanted for you! Give our Tech team a call at 866-750-0873 so they can take a closer look.- Rated 5 out of 5by Firefox user 14509966, 6 years ago
- Rated 5 out of 5by Firefox user 14508757, 6 years agoWorks great! The auto-fill feature is spotty, works less than half the time, but that's not really a problem, I can copy and paste which is still faster than typing in a credit card number.
Having my credit card number compromised is a huge hassle, can't use my card until I get a new one, and then have to change all my auto-pay settings... anything that helps reduce how often that happens is a good thing! And if this makes it easier for Cap1 to identify the "bad" merchants who let customer data into the wrong hands, all the better.Developer response
posted 6 years agoThanks so much for your feedback! We appreciate you taking the time to share your review. - Rated 1 out of 5by Firefox user 14430129, 6 years agoCapital One tells me they don't have all the accounts activated yet and when they get around to me, they'll let me know. This despite a 823 credit rating and about $15000 a month I put on the card. It's a bad joke
- Rated 5 out of 5by averageoddity86, 6 years agoHave been using it for a few months now across multiple sites and it is incredibly easy and intuitive to use. I love it so far!
Developer response
posted 6 years agoThanks for your review! We're glad to hear Eno is working well for you. :) - Rated 1 out of 5by Firefox user 14480614, 6 years agoWhen it comes to Amazon this app does NOTHING... no prompts, no help, just nothing. No idea what is this actually even supposed to do. They tutorial just does some animation of .. I don't even know what. Removing...
Developer response
posted 6 years agoHey there! When setting up Eno with Amazon, you would need to start at your Payment Options page in your Amazon account. From there, add a new payment method, then when prompted for your credit card number, Eno should pop up automatically asking if you'd like to create a virtual number for Amazon. Give that number a nickname and a new number should be generated. From there, just select that number when you check out and you should be all set! We hope this info helps! - Rated 3 out of 5by Firefox user 14479404, 6 years agoI will say off the bat I haven't used it but am sharing why. It seems a great idea to generate virtual numbers to protect your own, but in the fine print it says that they haven't yet been able to limit use of a number to one merchant or transaction, and that each virtual number is live, meaning that a bad employee of a merchant I use could still use that number for a purchase. Ultimately, until a better version comes along, it seems to me that Eno makes it easier for Capital One to track reported fraud, but for the consumer it just multiplies the number of card numbers out there which all point back to my card and make me responsible for payment. Maybe a future version will sort this out! I will stay tuned.
Developer response
posted 6 years agoThank you for your review, and for sharing your concerns with virtual numbers. When using your Capital One card, even virtual numbers, you will never have to pay for unauthorized charges due to our $0 fraud liability with us. If you run into any issues with a virtual number being compromised, you can quickly shut it down and generate a new one. Thanks again for sharing your feedback! Developer response
posted 6 years agoHey there! If you're looking to add another Capital One credit card to use with Eno, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. You'll need to make sure the card has already been added to your online profile before you're able to begin using it. If thats not working, give us a call at 866-750-0873 and we can assist further there. Thank you!Developer response
posted 6 years agoWe appreciate your review, Michael. If you're referring to adding another Capital One credit card, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. If thats not working, give us a call at 866-750-0873 and we can assist further there.Developer response
posted 6 years agoWe're sorry to hear this is happening! If your version of Firefox is up to date, we recommend giving us a call at 866-750-0873. We're happy to troubleshoot the issue further there. Thank you for bringing this to our attention.- Rated 5 out of 5by Firefox user 14457114, 6 years agoWhat is there to complain about? It works fantastically.
Developer response
posted 6 years agoGreat to hear Eno is working fantastically for you! :) Thanks for your feedback! - Rated 4 out of 5by Takes Twohands, 6 years agoI hold two Capital One credit cards, and Eno does not allow me to change the default card. In the settings where this is supposed to be done, the card I want to designate as the default is grayed out, and a lock symbol appears to the right. I haven't locked the card myself, and I continue to use it for other purchases. Frustrating. What gives?
Developer response
posted 6 years agoThanks for taking time to leave us your review. In some instances, credit card options can get grayed out if the card is either locked or ineligible for Eno at the moment. We can certainly understand your frustration, but we're continuously working on expanding Eno's capabilities and if any changes or updates are made, we'll try to let everyone know. - Rated 5 out of 5by Firefox user 14448739, 6 years agoI have been using Eno for several months and feel secure using it since it gives me a unique credit card number for each website I make a payment and fills in the credit card number, exp and CVV. The only improvement I would like to see is to format the password in such a manner that it is recognizable by LastPass so that LastPass can fill it in instead of me manually entering it, or maybe it is an issue for LastPass to deal with?
Developer response
posted 6 years agoThat's great feedback, and we appreciate you taking time to provide it. We'll be sure to pass along your suggestion. We're glad to hear you're feeling secure when using Eno! - Rated 3 out of 5by Firefox user 14448104, 6 years ago
- Rated 5 out of 5by Firefox user 14422821, 6 years ago
- Rated 5 out of 5by Firefox user 14433928, 6 years agoI have had nothing but success with this. It picks up the fact that I want to use the credit card, suggests, allows, takes over, and seamlessly completes. Every time I have used it. And remembers the false numbers for future specific site usage. Good job.
Developer response
posted 6 years agoConvenience and simplicity is what Eno is built on. Thanks for your review! - Rated 1 out of 5by me, 6 years agoSimply horrible. engineers should go back to work at McDonald's. I am sure they are used to asking, if you would like fries with that.
- Rated 1 out of 5by Firefox user 14408836, 6 years ago
- Rated 5 out of 5by Firefox user 14425905, 6 years agoLove this extension! A few hicups every now and then, and a lot of features I would love to see added. But it's a great start.
Developer response
posted 6 years agoIf you run into any issues, let us know at 866-750-0873. If you have any feedback or suggestions, feel free to let us know here or in the extension using the bullhorn icon. Thanks! - Rated 5 out of 5by Firefox user 14421386, 6 years agoThe add-on makes online shopping feel safer by generating virtual numbers and not putting the physical card at risk, works great for me in Chrome and Firefox.
- Rated 1 out of 5by Firefox user 14411828, 6 years agoFor whatever reason the browser add on doesnt recognzie my mobile # on file with Capital One even though it is accurate. Awaiting CapOne to remedy. Until then it is useless.
Developer response
posted 6 years agoThat's definitely not the experience we wanted you to have. If this keeps happening, we recommend calling us at 866-750-0873. We're happy to help troubleshoot this issue with you. - Rated 1 out of 5by Firefox user 14406243, 6 years agoAfter I login to Capital One, it kept sending verification code and never left me create a virtual CC number.
Developer response
posted 6 years agoWe appreciate you letting us know this is happening. If this is something you're still experiencing, please give us a call at 866-750-0873 so we can troubleshoot the issue further.