Reviews for Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping by Rakuten
Review by Firefox user 15327455
Rated 5 out of 5
by Firefox user 15327455, 5 years ago852 reviews
- Rated 5 out of 5by Firefox user 14743111, a month ago
- Rated 4 out of 5by Firefox user 12671795, 2 months agoI appreciate "free money", but for all the promo and promises, I've never gotten a "Big Check" for more than $50...most are more like $32 - $35. And as far as following up on Cashback that I think I have coming...most of it didn't register and I have to go to the "Where's My Cash Back" page and put in all the info.
But it's free money, so I hate to complain.....Developer response
posted a month agoThank you for making us a part of your shopping experiences! We love helping our Members earn something back on the things they are planning on buying. Sometimes merchants just don't report or confirm orders with us as eligible for Cash Back. Every one of our partnered merchants has its own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back. Our team will always be here 24 hours a day/7 days a week over email if you ever need help in the future! - Rated 5 out of 5by Firefox user 18413129, 2 months ago
- Rated 5 out of 5by Abmw, 2 months ago
- Rated 2 out of 5by Henry, 3 months agoPlease for the love of god make it easier to disable cashback notifications for certain sites. I use outlook and everytime I go to log in it blocks the corner where my profile is with the cashback notification. Also, add the ability to disable the blinking on cashback sites. Its extremely distracting, and I have now moved the extension off the main bar on my browser. I really like Rakuten, but this extension needs some basic features so I'm not driven to rage deleting it.
Developer response
posted 3 months agoWe appreciate this feedback. If you click on the icon for the extension (the "R") and pull up the menu, you should see an option for "Settings". From there, you should see an option listed as "Turn off Cash Back activation reminders for these sites". The "these sites" part of that sentence is a clickable link that will open up a box where you can (line by line) add URLs to websites where you do not want our extension popping up. Once you save that list, you should not encounter the pop up appearing on those pages. - Rated 5 out of 5by Firefox user 16155080, 4 months ago
Developer response
posted 4 months agoThank you for that feedback and the kind words! We love being your trusty sidekick helping you rack it up with Rakuten!- Rated 2 out of 5by Macrus, 5 months agoWhen it works correctly it's fine. However it has two very annoying features, both of which could be solved by just giving us the option for which kind of notifications to allow.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.Developer response
posted 5 months agoThank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension. - Rated 1 out of 5by Firefox user 15913024, 7 months ago
- Rated 5 out of 5by Firefox user 17967416, 8 months ago
- Rated 5 out of 5by Karen Gates, 8 months ago
- Rated 1 out of 5by Firefox user 18038123, 10 months agoUseless, log-in doesn't work on the app. Tried resetting my password. Just keep getting "Oops. There was a problem."
Developer response
posted 10 months agoWe're sorry our Cash Back Button isn't working for you. Most issues can be fixed by uninstalling it from Firefox and downloading it from our website here: https://www.rakuten.com/button.htm If you have any more questions, don’t hesitate to reach out to us at socialhelp@rakuten.com. - Rated 5 out of 5by nheavenwithu, 10 months agoI received checks in the mail for shopping all stores and by using Rakuten extension, ty
Developer response
posted 10 months agoIt's a pretty sweet deal earning that Cash Back and getting those Big Fat Checks in the mail! Thank you for making our extension a handy addition to your online shopping! Developer response
posted a year agoWe'd be happy to look into getting you back up and running. Send our team an email at socialhelp@rakuten.com.- Rated 3 out of 5by besser, a year ago
- Rated 5 out of 5by samosa, a year ago
- Rated 5 out of 5by 11bravo, a year ago
- Rated 1 out of 5by raywood , a year agoThe extension requires a new sign-in every time you enter a different page on the merchant website. You may have to click dozens of times during a single shopping experience. And then, Rakuten tries to avoid paying. I have had to file separate "Missing Cash Back" claims for almost all of my purchases. I have bothered to do so only for the larger ones. Even then, Rakuten has mostly not paid.
Nice idea. Dishonest implementation.Developer response
posted 4 months agoWe sometimes see issues like this when our Members have ad or internet traffic blocking software or services at the browser, computer, or network/router level. This might even be caused by an issue with the installation of our Cash Back Button extension itself. Our team can absolutely help get you back up and running! Please reach out to us at socialhelp@rakuten.com. - Rated 5 out of 5by BRAVO33, a year ago
- Rated 5 out of 5by 天灭中共退党团队保平安, a year ago
- Rated 3 out of 5by mira, a year agogreat, just have an ISSUE! first, on any site, when i click the 'x' to close the cashback popup, it ALSO clicks whatever is underneath the 'x'. during walmart checkout, the popup came up repeatedly and covered the walmart checkout options. when i closed it, it would close my walmart checkout because walmart's 'x' was in the same place! had to DISABLE the add-on in order to checkout at all!
Developer response
posted a year agoWe are sorry you have experienced this issue shopping through Walmart with our Cash Back Button. Please reach out to our team at socialhelp@rakuten.com so we can help you out and dig into this issue for you. - Rated 5 out of 5by Firefox user 17659286, a year ago
- Rated 3 out of 5by Al, a year ago
- Rated 2 out of 5by Nom à afficher, a year agopas moyen d'arrêter les popups!! à moins d'inscrire l'internet au complet dans la liste d'exception!! l'animation de l'icone est suffisante, donnez l'option de désactiver le popup pour tous les sites
Developer response
posted a year agoCurrently, our Cash Back Button does not offer the ability to turn off the Cash Back reminder on all partnering merchant websites. Our Members can turn off the reminder for specific websites. To do this, click Settings from our extension's menu. This will open up a new tab showing the Settings for our Cash Back Button extension. You can turn on the option "Turn off Cash Back activation reminders for these sites" by moving the slider to the right. Then, click the link embedded in the words "these sites". A new box will appear where you may enter the URL for the specific website you no longer want to pop up to appear. We recommend adding one URL per line. Once done, click "Save". You can then close the Settings tab and resume using Firefox. Developer response
posted a year agoWe always want our Members to receive the Cash Back from their eligible purchases! Please email our team at socialhelp@rakuten.com so we can help you out.