Reviews for Fakespot Fake Amazon Reviews and eBay Sellers
Fakespot Fake Amazon Reviews and eBay Sellers by Mozilla Firefox
Review by SagaciousB
Rated 2 out of 5
by SagaciousB, 2 years agoI used to like Fakespot a lot. However, more recently it feels like the data is completely off. I can see a well-known reputable brand like Sony that I trust to not be buying fake reviews get a solid F. The reasoning doesn't even seem valid. Then some junky unknown brand/product gets an A rating with what are clearly bad reviews.
Furthermore, the A-F ratings don't actually help me decide if the product itself is good, so I don't actually get actionable information for making a purchase.
I don't know what they're using for training data or feedback for their ML models, but it doesn't appear to be working.
Furthermore, the A-F ratings don't actually help me decide if the product itself is good, so I don't actually get actionable information for making a purchase.
I don't know what they're using for training data or feedback for their ML models, but it doesn't appear to be working.
Developer response
posted 2 years agoHi SagaciousB,
Thank you for your feedback.
Unfortunately, a majority of eCommerce is now run through third-party sellers who frequently manipulate listings for brands names like Sony.
When customers have a bad experience with a third-party seller it can impact that brands' reviews, even though the brand did nothing wrong. And this is just one issue of many that we help protect consumers from.
If you could, please email us any products you have questions about to contact@fakespot.com so we can take a second look at them and address any other concerns you may have.
Best,
Fakespot
Thank you for your feedback.
Unfortunately, a majority of eCommerce is now run through third-party sellers who frequently manipulate listings for brands names like Sony.
When customers have a bad experience with a third-party seller it can impact that brands' reviews, even though the brand did nothing wrong. And this is just one issue of many that we help protect consumers from.
If you could, please email us any products you have questions about to contact@fakespot.com so we can take a second look at them and address any other concerns you may have.
Best,
Fakespot