Reviews for Ghostery – Privacy Ad Blocker
Ghostery – Privacy Ad Blocker by Ghostery
Review by Firefox user 12845766
Rated 1 out of 5
by Firefox user 12845766, 3 months agoFor about two weeks embedded 'Youtube' videos will not play on any websites. Filed a detailed report on Ghostery Support Page and have not had any response (That was a huge waste of time!). Worked great for years. Give it another day or two before I completely remove it. UPDATE: Support couldn't replicate. Asked for screenshot and other routine nonsense (I thought they were going to ask me to unplug Youtube and plug it back in! ) Never asked if I was signed into Youtube. That was the problem. CAN'T BE SIGNED INTO YOUTUBE. The only way around it is to turn-off AD TRACKING "globally" (every website) The specific Youtube site "exceptions" don't work as they should. I wonder how many people have this problem and just simply give up without contacting support and remove GHOSTERY. Might be many. One percent would be 10,000. Nah..I'm sure it's just me.
Developer response
posted 2 months agoHi & thanks for your message!
We only had one support request regarding embedded Youtube videos, which we replied to asking for examples of websites where this happens. We can only find solutions if we can reproduce the situation.
Thanks for your cooperation!
Best,
Ghostery Team
We only had one support request regarding embedded Youtube videos, which we replied to asking for examples of websites where this happens. We can only find solutions if we can reproduce the situation.
Thanks for your cooperation!
Best,
Ghostery Team
4,349 reviews
- Rated 3 out of 5by Firefox user 18698004, 5 hours ago
- Rated 5 out of 5by gamby618, 7 hours ago
- Rated 5 out of 5by Firefox user 18695857, 2 days ago
- Rated 5 out of 5by Firefox user 18692184, 4 days agoMuch, much smoother browsing experience for me, hazzlefree: The addon I was waiting for. Great work.
Developer response
posted 3 days agoMany thanks for your review! Your support means a lot to us! 💙 We're always here to help protect your privacy online!
Ghostery Team - Rated 5 out of 5by Catch_clams, 5 days ago
- Rated 5 out of 5by May, 5 days ago
- Rated 5 out of 5by Michele, 7 days ago
- Rated 5 out of 5by Danny Walden, 12 days ago
Developer response
posted a day agoHi there, please reach out to support@ghostery.com with more details.
We would be happy to help fix the issue if provided with more details.
Best,
Ghostery Team- Rated 3 out of 5by Soy H, 12 days agoI’ve contacted the support team about an issue that’s causing layout problems on a specific site. Overall, I’m quite satisfied with everything else, and it would be even better if this issue could be resolved.
Developer response
posted 3 days agoHi there,
Thanks for reaching out! We have released a fix for piccrew.me yesterday (19.11..24) and should be live for all users. It was quite complicated case. Thanks for your patience!
If it now works to your satisfaction, changing your rating would be much appreciated by the entire Ghostery Team.
All the best - Rated 2 out of 5by Alex K, 12 days agoEvery time I turn on Ghostery, picrew.me just won’t load. I thought it was the site at first, but it works perfectly fine when Ghostery is off. Honestly, the product feels pretty unstable and could really use some improvement.
Developer response
posted 3 days agoHi there,
Thanks for reaching out! We have released a fix for piccrew.me yesterday (19.11..24) and should be live for all users. It was quite complicated case. Thanks for your patience!
If it now works to your satisfaction, changing your rating would be much appreciated by the entire Ghostery Team.
All the best - Rated 5 out of 5by Ruben, 13 days ago
Developer response
posted 3 days agoMany thanks for your review! 💙 Your support is very much appreciated!
Best,
Ghostery Team- Rated 5 out of 5by Firefox user 14296090, 15 days ago
- Rated 5 out of 5by Sander, 18 days ago
Developer response
posted 18 days agoHi there,
Thanks for your feedback! Please reach out to support@ghostery.com with more details. We would be happy to improve if provided with more details.
Best,
Ghostery TeamDeveloper response
posted 18 days agoHi there,
Thanks for reaching out to Ghostery!
The soundcloud issue is on our radar. We are collecting feedback on the symptoms. If you could add details to the situation here, it would be much appreciated: https://github.com/ghostery/broken-page-reports/issues/873
Thanks &best,
Ghostery Team- Rated 5 out of 5by Firefox user 15777154, 20 days ago
- Rated 3 out of 5by Firefox user 18666633, 20 days agoSeems to work so far. If it does I'll change my review
Developer response
posted 18 days agoHappy you found us! Many thanks for your review! 💙
Ghostery Team- Rated 5 out of 5by M P, 23 days ago
- Rated 1 out of 5by Ahnaf Ahmed Rohon, 23 days ago
- Rated 3 out of 5by cliffspot, 24 days ago
- Rated 5 out of 5by Firefox user 18657701, 25 days ago