Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Rainkeltoia
Rated 1 out of 5
by Rainkeltoia, 8 months agoExtension is utterly broken - freezes Firefox and stops it from sending data, then the extension crashes. Support is a joke, asks for logs and doesn't read them, blaming the browser. This is the most recent update to the extension, it used to work just fine. It appears to have not undergone testing prior to release.
Developer response
posted 7 months agoHello Rainkeltoia,
I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.
We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out.
I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.
We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out.