Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
214 reviews
- Rated 4 out of 5by Firefox user 18084992, 3 months ago
- Rated 5 out of 5by Firefox user 16966440, 3 months ago
- Rated 5 out of 5by Fernando, 3 months ago
- Rated 1 out of 5by Rainkeltoia, 3 months agoExtension is utterly broken - freezes Firefox and stops it from sending data, then the extension crashes. Support is a joke, asks for logs and doesn't read them, blaming the browser. This is the most recent update to the extension, it used to work just fine. It appears to have not undergone testing prior to release.
Developer response
posted 2 months agoHello Rainkeltoia,
I’m really sorry to hear about the issues you've been facing with our extension causing Firefox to freeze and crash. This is certainly not the level of quality we aim to deliver. Thank you for taking the time to send us the logs. I want to assure you that we do review all logs submitted to us; however, identifying and resolving software conflicts can sometimes be complex and with limited outcomes.
We are committed to improving the extension and ensuring it functions as smoothly as it did before. Our development team is working on these problems and we appreciate your patience as we sort this out. - Rated 2 out of 5by Keith, 3 months ago
- Rated 5 out of 5by Firefox user 18316301, 3 months ago
- Rated 5 out of 5by Karam Jameel Moore, 3 months ago
- Rated 3 out of 5by Firefox user 12301439, 3 months ago
- Rated 3 out of 5by hemidoc, 3 months ago
- Rated 5 out of 5by westie10019, 3 months ago
- Rated 2 out of 5by Firefox user 18350226, 3 months agoNon funziona sempre bene. Ultimamente ha molti problemi su Firefox.
Clicco "Copia password" e incolla solo 3 o 4 cifre.
Non sempre appare l'icona nei campi user e password, nonostante io abbia tutti i permessi abilitati.
Ho pagato per avere questo servizio, vorrei fosse migliorato il prima possibile, grazie.Developer response
posted 2 months agoCiao, Firefox user
Grazie per la tua recensione Siamo spiacenti per i problemi riscontrati. 🙁 Nel prossimo aggiornamento miglioreremo la funzione di copia della password, speriamo che risolva il tuo problema. Ti consigliamo di segnalarci siti specifici in cui il completamento automatico non funziona bene all'indirizzo support@support.com in modo che possiamo risolvere anche questo problema.
Apprezziamo la tua pazienza e ci impegniamo a migliorare il nostro servizio! - Rated 5 out of 5by Firefox user 15797726, 3 months ago
- Rated 1 out of 5by Firefox user 18204462, 3 months ago
- Rated 1 out of 5by TimT, 3 months agoOnce again, an update makes this even worse. Conflicts with the standalone app, but at least the standalone USED to use Windows Hello as login option. No longer. Why they insist on fannying around and launching untested updates that make the user experience worse defeats me.
Beware!!
Update: the app now prevents log-in because it flags ITSELF as a phishing threat.
That's it. Had enough and switching to Norton. At least their products, y'know, "actually work"Developer response
posted 2 months agoHello TimT,
Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.
It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.
Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?
If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience. - Rated 1 out of 5by ronbeany, 3 months ago
- Rated 5 out of 5by Firefox user 17608115, 3 months ago
- Rated 5 out of 5by Firefox user 18330899, 4 months ago
- Rated 1 out of 5by Firefox user 18327294, 4 months agoThe worst thing EVER
robbed from them because I paid to use a system that I cannot use - Rated 1 out of 5by Firefox user 18308635, 4 months agoCopy Paste in Nordpass extension no longer works with Firefox. Customer service instructs to install Nordpass Desktop version and extension without guidance which extension to choose. Re-ask NordPass without success. So installed NordPass Extension (app-version) - doesn't provide any copy/paste support, only autofill (which fairly often fails to fill-in properly). In all, a very clumsy password manager to use. User interface not on par with competitors.
Developer response
posted 2 months agoHello, user 18308635,
Thank you for taking the time to share your feedback, and I’m sorry to hear about the troubles you’ve experienced with the copy-paste feature in the NordPass extension. We're aware of this issue and our team is already working on a fix for the next release. 🛠️
We are also constantly working on improving our user interface and autofill capabilities, aiming to make NordPass user-friendly and efficient. Could you specify what aspects of the interface you find less intuitive or any particular areas where you feel improvements are needed? Your insights would be incredibly helpful for our development team.
Thank you again for your feedback! - Rated 4 out of 5by Firefox user 16213753, 4 months ago
- Rated 5 out of 5by Ichabodmudd, 4 months agoTired may apps like this from the beginning.
2010 to now.
last pass fails for all local cameras here and 3 local servers
NorDpass work on all sites.
I have 190 sites in DB and all work.
yes some did not (14 years history), even walmart fails.
some sites, keep changing the log in codes (programming) and now it fails. (reality)
Later Nordpass learns this and corrects it.
this is true for all like apps on earth
it has to learn the login code steps,(tabs) etc.
I only use newest Firefox and paid NORDpass
I love it. could go 10 stars, yes.
all things like this the user has learning curve.
I say give it a chance,. huh?
I used export and import to get my 190 sites
zero problems at all. on internet and my local IntRAnet.
if you have problems ask them.
or turn off all other extensions (temp) to see if others, make Nordpass mess up. << bingo
for sure turn off pop up blockers etc. as a test. - Rated 5 out of 5by Firefox user 15554276, 4 months ago
- Rated 3 out of 5by Firefox user 18138377, 4 months ago
- Rated 1 out of 5by Ricky, 4 months agoMeno di una stella non si può. Estensione terribile. Ok che firefox non sarà il browser più usato, ma fare un estensione decente sarebbe il mimino. Non copia più dai campi. Sistematicamente richiede la pass principale per accedere. Non si può distribuire una estensione che non funziona e con così tanti problemi. Il bello è che ho acquistato l'abbonamento a nordpass, mai più rinnovo.