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Reviews for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox by NordVPN

3.7 Stars out of 5
5
1,410
4
254
3
120
2
104
1
583
Review by Brad
by Brad, 2 years ago
2,471 reviews
  • by Ucuran, 2 days ago
  • by Optpley, 2 days ago
    Не работает

    Developer response

    posted 2 days ago
    Здравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.I
  • by Firefox user 17563112, 4 days ago
    Impeccable pour le moment

    Developer response

    posted 4 days ago
    Bonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.
  • by Firefox user 18443852, 5 days ago
    Their service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.

    Developer response

    posted 5 days ago
    Hello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I
  • by Firefox user 18028525, 6 days ago
  • by Firefox user 17471688, 6 days ago
    They blocks any access from Russia to sign up. A lost cause.

    Developer response

    posted 6 days ago
    Hello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I
  • by Firefox user 18257982, 7 days ago
    Everyone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.

    Developer response

    posted 7 days ago
    Hello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S
  • by Anonymous1111, 9 days ago
    Honestly not sure what all the one-star reviews are about. I have NordVPN as one of my VPNs, as I alternate with Mullvad VPN. Nord does a fantastic job, man. If you don't know how to set it up with Firefox privacy settings and uBlock Origin, just don't use it and know that your going to be vulnerable to prying eyes. Don't give one-star reviews to good software because you can't figure it out.

    Developer response

    posted 9 days ago
    Your satisfaction is our greatest achievement. Thank you for the fantastic review! -D.I
  • by GY5e3, 9 days ago
  • by RigorMort1s, 12 days ago
    works absolutely fine

    Developer response

    posted 11 days ago
    Hello! We are happy to hear everything is working as it should. Thank you so much for the 5-star review! -E.G.
  • by bbshmoo, 13 days ago
  • by Peggy-Ann vince, 17 days ago
  • by Firefox user 18349923, 17 days ago
    Bedste wpn på markedet til Linux og Android

    Developer response

    posted 17 days ago
    Hej med dig! Tak for den store ros! Vi er glade for, at du nyder vores service. -E.G.
  • by Hubert, 19 days ago
  • by MikelV, 19 days ago
  • by Firefox user 14268736, 21 days ago
  • by Firefox user 18378622, 21 days ago
    Works like a charm!

    Developer response

    posted 21 days ago
    Hello there! We are glad to hear everything works as expected! -E.G.
  • by Firefox user 18539452, 22 days ago
    It's extremely stupid to force users to login before using VPN considering login page NOT ACCESIBLE WITHOUT VPN.

    Developer response

    posted 22 days ago
    Hello, we are sorry to learn you are having trouble with the login process. Please contact our support team at support@nordvpn.com—they will be glad to guide you through the steps and provide prompt assistance. -E.G.
  • by Firefox user 18687858, 25 days ago
  • by CAPTAIN_RUSSIA, a month ago
  • by Firefox user 18686392, a month ago
    Najgorsza wtyczka bezpieczeństwa (VPN) jaką używałem. W losowych momentach traci status zalogowania i przestaje działać. Wszystko to bez jakiegokolwiek ostrzeżenia! Unikajcie Nord (VPN i inne) jeśli cenicie sobie bezpieczeństwo!

    Developer response

    posted a month ago
    Witaj! Prosimy o kontakt z naszym działem obsługi klienta na support.nordvpn.com. Szczegółowo rozpatrujemy każde zgłoszenie, 24/7. -D.I
  • by Eruzin, a month ago
    FALSE ADVERTISING!!! You say SOME features MAY require payment. In order for me to turn the extension on I have to pay for a subscription, and one that is decidedly NOT cheap, making the entire thing requiring payment!

    Developer response

    posted a month ago
    Hello! Yes, our service is paid and you need to have an active and paid subscription. Thank you for your feedback. We will make sure to redirect this to our dedicated team for investigation! - K.S
  • by Firefox user 18673393, a month ago
    This indeed leaks dns when doh is DISABLED. Seems like a crucial problem thats been ignored for too long.

    Developer response

    posted a month ago
    Hello. Thank you for sharing your feedback and we'd love to learn more details if you could reach out to our team via live chat or email at support.nordvpn.com. Thank you! -Neo
  • by fulgur, a month ago
    need to remove and reload extension each time ones forget to disconnect before closing the browser ! tiresome ^^

    Developer response

    posted a month ago
    Hello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as X, Facebook or Instagram. Thank you! -Neo
  • by Firefox user 18671774, a month ago