Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 17471688
Rated 1 out of 5
by Firefox user 17471688, 6 days agoThey blocks any access from Russia to sign up. A lost cause.
Developer response
posted 6 days agoHello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I
2,471 reviews
- Rated 1 out of 5by Ucuran, 2 days ago
Developer response
posted 2 days agoЗдравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.IDeveloper response
posted 4 days agoBonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.- Rated 3 out of 5by Firefox user 18443852, 5 days agoTheir service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.
Developer response
posted 5 days agoHello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I - Rated 1 out of 5by Firefox user 18028525, 6 days ago
- Rated 1 out of 5by Firefox user 18257982, 7 days agoEveryone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.
Developer response
posted 7 days agoHello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S - Rated 5 out of 5by Anonymous1111, 9 days agoHonestly not sure what all the one-star reviews are about. I have NordVPN as one of my VPNs, as I alternate with Mullvad VPN. Nord does a fantastic job, man. If you don't know how to set it up with Firefox privacy settings and uBlock Origin, just don't use it and know that your going to be vulnerable to prying eyes. Don't give one-star reviews to good software because you can't figure it out.
Developer response
posted 9 days agoYour satisfaction is our greatest achievement. Thank you for the fantastic review! -D.I - Rated 1 out of 5by GY5e3, 10 days ago
Developer response
posted 12 days agoHello! We are happy to hear everything is working as it should. Thank you so much for the 5-star review! -E.G.- Rated 5 out of 5by bbshmoo, 13 days ago
- Rated 5 out of 5by Peggy-Ann vince, 17 days ago
Developer response
posted 17 days agoHej med dig! Tak for den store ros! Vi er glade for, at du nyder vores service. -E.G.- Rated 5 out of 5by Hubert, 19 days ago
- Rated 5 out of 5by MikelV, 20 days ago
- Rated 1 out of 5by Firefox user 14268736, 21 days ago
Developer response
posted 21 days agoHello there! We are glad to hear everything works as expected! -E.G.- Rated 1 out of 5by Firefox user 18539452, 23 days agoIt's extremely stupid to force users to login before using VPN considering login page NOT ACCESIBLE WITHOUT VPN.
Developer response
posted 22 days agoHello, we are sorry to learn you are having trouble with the login process. Please contact our support team at support@nordvpn.com—they will be glad to guide you through the steps and provide prompt assistance. -E.G. - Rated 1 out of 5by Firefox user 18687858, 25 days ago
- Rated 1 out of 5by CAPTAIN_RUSSIA, a month ago
- Rated 1 out of 5by Firefox user 18686392, a month agoNajgorsza wtyczka bezpieczeństwa (VPN) jaką używałem. W losowych momentach traci status zalogowania i przestaje działać. Wszystko to bez jakiegokolwiek ostrzeżenia! Unikajcie Nord (VPN i inne) jeśli cenicie sobie bezpieczeństwo!
Developer response
posted a month agoWitaj! Prosimy o kontakt z naszym działem obsługi klienta na support.nordvpn.com. Szczegółowo rozpatrujemy każde zgłoszenie, 24/7. -D.I - Rated 1 out of 5by Eruzin, a month agoFALSE ADVERTISING!!! You say SOME features MAY require payment. In order for me to turn the extension on I have to pay for a subscription, and one that is decidedly NOT cheap, making the entire thing requiring payment!
Developer response
posted a month agoHello! Yes, our service is paid and you need to have an active and paid subscription. Thank you for your feedback. We will make sure to redirect this to our dedicated team for investigation! - K.S - Rated 2 out of 5by Firefox user 18673393, a month agoThis indeed leaks dns when doh is DISABLED. Seems like a crucial problem thats been ignored for too long.
Developer response
posted a month agoHello. Thank you for sharing your feedback and we'd love to learn more details if you could reach out to our team via live chat or email at support.nordvpn.com. Thank you! -Neo - Rated 1 out of 5by fulgur, a month agoneed to remove and reload extension each time ones forget to disconnect before closing the browser ! tiresome ^^
Developer response
posted a month agoHello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as X, Facebook or Instagram. Thank you! -Neo - Rated 1 out of 5by Firefox user 18671774, a month ago