Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,460 reviews
- Rated 1 out of 5by Firefox user 14927276, 4 months agoAbout 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.
After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.Developer response
posted 4 months agoHello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo - Rated 1 out of 5by Firefox user 14078819, 4 months agoSuddenly wants access to your browsing history.... why?
Developer response
posted 4 months agoHello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G. - Rated 5 out of 5by fk, 4 months ago
- Rated 1 out of 5by Firefox user 18430564, 4 months agoТребует регистрации, вот только доступ к страницам регистрации заблокирован.
Developer response
posted 4 months agoЗдавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo - Rated 5 out of 5by Firefox user 18366944, 5 months ago
- Rated 5 out of 5by Firefox user 18292463, 5 months agoNordVPN works well and does not impact system speed in any way.
Developer response
posted 5 months agoHello, we appreciate your positive feedback! We are thrilled to hear that you are enjoying our service. Your satisfaction is our top priority! -E.G. - Rated 4 out of 5by Firefox user 18230086, 5 months agoThe work that NordVPN software developers do is no easy work. You guys do your best to ensure that no matter where a person is on the face of the planet, the possibility of accessing different libraries of services provided all around the world is but a reality and is a reality that can be made manifested by the toggle of a button. I simply wish that the connectivity to certain other servers will get much better, but at this rate, I'm not too worried about that. Keep up the great work, NordVPN!
Developer response
posted 5 months agoHello, thank you so much for your positive review! We are delighted to hear that you are enjoying our product. If you ever experience any issues, please do not hesitate to contact our support team at support@nordvpn.com. We are always here to help! -E.G. - Rated 1 out of 5by Michael, 5 months ago"Couldn't connect.
We're trying again" this is what I get. Is not working anymore with Firefox or Chrome. I paid for this and is not working at all. I am so frustrated. FIX YOU ADD ON!Developer response
posted 5 months agoHello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo Developer response
posted 5 months agoЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I- Rated 1 out of 5by Firefox user 14343652, 5 months ago
- Rated 5 out of 5by iceymix, 5 months ago
- Rated 1 out of 5by Firefox user 18461441, 5 months agoAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Developer response
posted 5 months agoHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Rated 1 out of 5by Firefox user 18039112, 5 months agoDoes not work with firefox, No extension shows up anywhere.
Developer response
posted 5 months agoHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Rated 1 out of 5by Firefox user 18456759, 5 months ago
- Rated 5 out of 5by Guss, 6 months agoWorks like a charm. The connections are super fast, at least to Germany and the USA. I haven't tested other countries yet.
Developer response
posted 5 months agoHello! We are happy to hear that everything is running smoothly, thank you for choosing us! -N.L. - Rated 1 out of 5by Stanis, 6 months ago
- Rated 5 out of 5by Firefox user 18445998, 6 months ago
- Rated 1 out of 5by Firefox user 18057181, 6 months ago
- Rated 5 out of 5by Larry, 6 months ago
- Rated 5 out of 5by Firefox user 17660246, 6 months ago
- Rated 1 out of 5by Firefox user 10625330, 6 months agoSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Developer response
posted 6 months agoHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Rated 5 out of 5by Conor, 6 months ago
- Rated 1 out of 5by NiclasWithC, 6 months agoSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Developer response
posted 6 months agoHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Rated 1 out of 5by ccc, 6 months agoafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Developer response
posted 6 months agoHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I - Rated 5 out of 5by Firefox user 18163856, 6 months ago