Hello,

We are sorry to hear that you've been experiencing trouble with our Firefox add-on. We definitely want to ensure that you have a seamless and effective experience.

As your issues seems more technical and specific, it would be more effective to deal with it through our support email so we could delve into details and provide a more targeted solution. Could you please email us directly at firefox@powerthesaurus.org?

If you could include any error messages you're receiving or further describe the issues that you're experiencing, it would be most helpful for our technical team to accurately identify and address the problem.

Please accept our apologies for any inconvenience caused, and thank you for giving us a chance to rectify this for you.

Best regards,

Alex
Power Thesaurus User Support Team