Response by Startpage
Developer response
posted 5 years ago10/10/2019
IMPORTANT UPDATE ON PERMISSION REQUEST REMOVAL
Over the last few days, Startpage has received valuable feedback regarding our recent extension update and valid concerns around our request to view browser tabs. We realize that users understandably would prefer not to allow such permissions. As privacy advocates committed to serving our community, the team made it our highest priority to address this issue.
Effective immediately our extension will no longer request access to browser tabs for existing and new users. See version update here: https://addons.mozilla.org/en-US/firefox/addon/startpage-privacy-search-engin/versions/
We appreciate all feedback and ask that you continue to openly communicate with us. Please feel free to reach out directly by email at support@startpage.com, by Twitter @StartpageSearch, or on product review sites. We review these daily and look forward to hearing from you.
First Review Reply 10/06/2019
Your opinion and feedback are important to us. We do our best balancing ease of use for new users and maintaining legacy functionality for our current users. We understand your decision regarding the extension. One simple solution to continue to search in private with Startpage is to manually set it as your default search engine in Firefox (instructions below). Moreover, we’d like to apologize for not alerting you before the change. We’re sorry and have learned an important lesson. Please feel free to share more at support@Startpage.com.
Firefox Browser Default Search Engine Settings: https://support.startpage.com/index.php?/Knowledgebase/Article/View/199/0/how-do-i-add-startpagecom-to-firefox-as-a-default-search-engine
IMPORTANT UPDATE ON PERMISSION REQUEST REMOVAL
Over the last few days, Startpage has received valuable feedback regarding our recent extension update and valid concerns around our request to view browser tabs. We realize that users understandably would prefer not to allow such permissions. As privacy advocates committed to serving our community, the team made it our highest priority to address this issue.
Effective immediately our extension will no longer request access to browser tabs for existing and new users. See version update here: https://addons.mozilla.org/en-US/firefox/addon/startpage-privacy-search-engin/versions/
We appreciate all feedback and ask that you continue to openly communicate with us. Please feel free to reach out directly by email at support@startpage.com, by Twitter @StartpageSearch, or on product review sites. We review these daily and look forward to hearing from you.
First Review Reply 10/06/2019
Your opinion and feedback are important to us. We do our best balancing ease of use for new users and maintaining legacy functionality for our current users. We understand your decision regarding the extension. One simple solution to continue to search in private with Startpage is to manually set it as your default search engine in Firefox (instructions below). Moreover, we’d like to apologize for not alerting you before the change. We’re sorry and have learned an important lesson. Please feel free to share more at support@Startpage.com.
Firefox Browser Default Search Engine Settings: https://support.startpage.com/index.php?/Knowledgebase/Article/View/199/0/how-do-i-add-startpagecom-to-firefox-as-a-default-search-engine