Reviews for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox by VeePN
Review by Alina Simi
Rated 5 out of 5
by Alina Simi, a year agoKudos to VeePN for developing such an amazing VPN extension for Firefox. It has exceeded my expectations in terms of speed, reliability, and ease of use. I can now browse the internet with peace of mind.
667 reviews
- Rated 1 out of 5by anonym, 13 hours agoYou only get an "authentication error message" and nothing more. The VPN does not turn on and therefore the addon is useless and cannot be used. This data garbage should be removed from Firefox immediately.
Developer response
posted 9 hours agoHello. We are sorry to hear that you faced such issues. We would like to help you fix this problem, so we invite you to contact us at support@veepn.com. Please also mention 'Firefox Store Reviews' in the email subject for faster identification.
Sincerely, Nikolas
Customer Support Team - Rated 1 out of 5by Firefox user 12336346, 6 days ago
- Rated 1 out of 5by Antihero, 7 days agoKræver at du sender "anonym" data til dem - for at bruge deres tjeneste. Opdatering: Det er ikke noget, jeg tænker. Man kan lige nøjagtigt ikke bruge trykke videre, i opsætningen, hvis man ikke krydser boksen, der kræver "anonym" data sendt til VeePN.
Developer response
posted 6 days agoHi there! I am sorry to know that you think that way. But is it possible for you to specify what "anonym" data you are referring to? You can check our Privacy Policy regarding our privacy statements.
If you have any questions or concerns, please share them with us at support@veepn.com and include "Firefox review" in the email's subject.
Best regards, Lucas, VeePN Support. Developer response
posted 6 days agoGreetings Olga! I am sorry to know that it stopped working. Is it possible for you to share more details? We are happy to help.
Please, email us at support@veepn.com and include "Firefox review" in the email's subject.
Best regards, Lucas, VeePN Support.Developer response
posted 13 days agoHello! We apologize for any inconvenience caused. Veepn does not steal your data this is clearly stated in our terms and conditions. Please don't hesitate to contact us via email at support@veepn.com for assistance with resolving this matter. To speed up the process, please include the phrase 'Firefox Store Reviews' in your message.
Best regards,
Alex
Customer Support Team- Rated 1 out of 5by Firefox user 14343652, 15 days ago
- Rated 1 out of 5by Firefox user 15144989, 20 days ago
Developer response
posted 20 days agoHi!We regret to learn that you encountered difficulties with the extension. Please feel free to reach out to us via email at support@veepn.com for assistance with resolving this matter. To expedite the process, kindly include the phrase 'Firefox Store Reviews' in your message.
Warm regards,
Edward
Customer Support Team"- Rated 1 out of 5by Firefox user 17608574, 25 days agoDoesn't work. When I click to "connect", it loads before showing it's still off.
Developer response
posted 24 days agoHello. We are sorry to hear that the extension didn't work for you. We invite you to send us an email at support@veepn.com so we can help you with this issue. Please also do not forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Lucas
Customer Support Team Developer response
posted 24 days agoHi!
We're sorry to hear about the recent issue you encountered. At the moment, because of severe restrictions in your country, you might experience issues with the access to VPN.
Rest assured, our development team is actively addressing the problem and working to find a solution. We are doing our best to fix the issue in the nearest couples of days.
Thanks for your patience and understanding!
Best regards, Lucas, VeePN Support.- Rated 1 out of 5by Firefox user 18221304, 25 days ago
Developer response
posted 24 days agoHello. We are sorry to hear that the extension didn't work for you. We invite you to send us an email at support@veepn.com so we can help you with this issue. Please also do not forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Lucas
Customer Support TeamDeveloper response
posted a month agoHello. We are sorry to hear that the extension didn't work for you. We invite you to send us an email at support@veepn.com so we can help you with this issue. Please also do not forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Nikolas
Customer Support Team- Rated 4 out of 5by Shirato, a month ago
Developer response
posted a month agoHi. We are really sorry to hear you are facing such issues. Please send us an email at support@veepn.com so we can assist you. Please also mention 'Firefox Store Reviews' in the email's subject for faster identification.
Sincerely, Nikolas
Customer Support Team- Rated 5 out of 5by Firefox user 18449930, a month ago
- Rated 5 out of 5by Ed Rees, a month ago
- Rated 5 out of 5by Firefox user 13674814, a month ago
Developer response
posted a month agoHello,
Thank you for contacting us. We apologize for any inconvenience you may have experienced. Please get in touch with us at support@veepn.com to help us better understand and resolve the issue you are encountering. When you reach out, please include 'Firefox Store Reviews' in your message for quicker identification.- Rated 1 out of 5by Firefox user 17331306, a month ago
- Rated 1 out of 5by lliffix, a month agoРанее работа сервиса (Бесплатный тариф) устраивала полностью. Сейчас не могу подключиться к необходимому серверу.
Developer response
posted a month agoHello,
Thank you for contacting us. We apologize for any inconvenience you may have experienced. Please get in touch with us at support@veepn.com to help us better understand and resolve the issue you are encountering. When you reach out, please include 'Firefox Store Reviews' in your message for quicker identification. Developer response
posted a month agoHello,
Thank you for contacting us. We apologize for any inconvenience you may have experienced. Please contact us at support@veepn.com to help us better understand and resolve the issue you are encountering. When you reach out, please include 'Firefox Store Reviews' in your message for quicker identification.- Rated 5 out of 5by Firefox user 13475572, a month agoInstalled this. It did nothing.
Then I figured out how to turn it on.
Works. Might be worth it to add a bit about how to manage it, might save a few unnecessary bad reviews.