Recensioni per Eno® from Capital One®
Eno® from Capital One® di Capital One
664 recensioni
- Valutata 5 su 5di Utente Firefox 16180882, 4 anni fa
- Valutata 3 su 5di SKSSF, 4 anni faThe good:
* This automates online shopping with the added security benefit of generating individual credit card numbers.
The bad:
* Seems like I have to relogin frequently, even though I've turned on "express login" (or whatever it's called).
* The animations really slow down usability. Animations are cute, but when I have to wait for the animation to finish before I can see the entire credit card number, that's just wasting my time.
* It's buggy--sometimes I have to reload a page several times before the Eno popup will fully load.
It's a step in the right direction, hope that their developers are working to rectify the issues.Replica dello sviluppatore
pubblicato il 4 anni faThanks for sharing all this great feedback with us! We’ll be sure to pass this along to our dev team. In the meantime, if you have any specific issues using the extension please let us know! We’re available on Twitter at @AskCapitalOne and on our official Facebook page. If calling in is more your style, you can reach our tech team directly at 866-750-0873. Thanks again! - Valutata 1 su 5di Locutus, 4 anni fa
- Valutata 1 su 5di psychomuse, 4 anni faUpdate: Let me just start with my latest review of this extension- it's mostly broken. Not sure if it's simply related to FIrefox updates, but this extension rarely works these days. It's much more trouble than it's worth. I can no longer recommend its use.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.Replica dello sviluppatore
pubblicato il 4 anni faThank you SO much for sharing your feedback with us! We'll make sure to pass this along to our dev team. We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. If you have any specific issues feel free to get in touch with our social media team on Twitter: @AskCapitalOne or on our official Facebook page. Thanks again! - Valutata 5 su 5di Dragonscar, 4 anni fa
- Valutata 1 su 5di Chainsaw, 4 anni fa
- Valutata 5 su 5di Utente Firefox 16635650, 4 anni fa
- Valutata 2 su 5di Lee, 4 anni faHaving the same trouble as everyone else - can't log in. It was a very useful feature so I hope they fix the problem soon.
Replica dello sviluppatore
pubblicato il 4 anni faThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Valutata 1 su 5di Utente Firefox 16633201, 4 anni faworked for a year, but Firefox 85 (and MS Edge) have killed it. Unable to login anymore....
Replica dello sviluppatore
pubblicato il 4 anni faThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Valutata 1 su 5di Utente Firefox 6676688, 4 anni faAs others have commented, used to work but now unable to authenticate to app. This is with Firefox 85.0. It gets stuck in the authentication step. I deleted all my cookies and cache for *capitalone*. Hopefully gets fixed because it was a very useful feature.
Replica dello sviluppatore
pubblicato il 4 anni faThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Valutata 1 su 5di ERD, 4 anni fa
- Valutata 1 su 5di Utente Firefox 16630683, 4 anni faIt doesn't work at all. It looks like it is logging in and then it disappears. And the one time I did get it to assign a number, it got rejected by the site I was using. It's a total crock and waste of time and effort.
Replica dello sviluppatore
pubblicato il 4 anni faThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Valutata 1 su 5di Duane, 4 anni faIt just doesn't seem to work at all with Firefox. The extension prompts you to login and pops-up a separate window to enter your credentials, but after entering them it takes you right back to login again. You can run this circle as many time as you like.
Replica dello sviluppatore
pubblicato il 4 anni faThanks for putting your thoughts in front of us! We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. We appreciate your patience in the meantime! - Valutata 1 su 5di Utente Firefox 15565143, 4 anni fa
- Valutata 1 su 5di Utente Firefox 15394438, 4 anni faThis app do not work with Firefox, Chrome or anything. Stop sending emails. DOES NOT WORK
Replica dello sviluppatore
pubblicato il 4 anni faThanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Valutata 1 su 5di D Davidson, 4 anni fa
- Valutata 1 su 5di Mike, 4 anni faEvery time I try to use it, it basically goes away and doesn't allow itself to be used on the page where I thought I'd use it.
- Valutata 5 su 5di Utente Firefox 16578172, 4 anni fa
- Valutata 1 su 5di Bob, 4 anni faApp used to work great and I used it all the time. Nowadays this is worthless . For MONTHS have had the same issue everyone else seems to be experiencing. Get in a login loop, entirely unable to actually access or create new card numbers. Team is always "working on it" but never seem to actually accomplish anything.
Tried running the Chrome version of the extension, and get the same behavior there. This is clearly broken, and has gone unfixed for MONTHS. Just complete and utter trash.
Take some pride in your work and fix this.Replica dello sviluppatore
pubblicato il 4 anni faHey Bob, thanks for taking the time to share your experience with us! We're sorry to hear that it was anything less than best. When you have a moment, would you be able to shoot us a tweet or a Facebook message? We're available at @AskCapitalOne, and our private messages are also open on our official Facebook page. We'd really like to look into this for you! - Valutata 2 su 5di Utente Firefox 16567847, 4 anni fa
- Valutata 1 su 5di Null, 4 anni faThis extension does not work on sites with CAPTCHA. Had to remove from my browser to use any credit card at my grocery store.
- Valutata 3 su 5di Kris, 4 anni faAlways use ENO FIVE stars but not now. I can no longer sign in from browser since last firefox update. Put in name and password to sign in to ENO, send and it loops back to "sign in with browser". In the upper left corner of my desktop a small window opens and closes, too fast and small to note anything particular about the window. Have all permissions, cleared all cookies, no hope. Please fix.
Just called CapOne and was told they are no longer supporting ENO for firefox. SAD.Replica dello sviluppatore
pubblicato il 4 anni faWe're sorry to hear that you're running into a snag signing in, Kris! If you've already tried clearing your cookies/cache, please try tagging out Tech team in, so they can review some other troubleshooting tricks with you. They're available by phone at 866-750-0873! - Valutata 3 su 5di Demond, 4 anni faUnable to log into add-on with Firefox versions 85.0b+. The developer needs to address this before the next public release of Firefox drops.
Replica dello sviluppatore
pubblicato il 4 anni faThanks for bringing this to our attention! Would you be able to shoot us a tweet over to @AskCapitalOne, or message us on our official Facebook page? We'd like to hear more about this. Our Tech team is also available by phone at 866-750-0873 if you'd prefer to make a phone call. Thanks again! - Valutata 1 su 5di JerryLerman, 4 anni faStopped working in Firefox. It no longer lets me log in. There's no error. It just goes back and tells me I need to log in using the browser.
Replica dello sviluppatore
pubblicato il 4 anni faWe're sorry to hear this is happening, and we'd like to learn more. We're available on Twitter at @AskCapitalOne, and you can also message us on our official Facebook page if that's easier for you! Our Tech team is also a phone call away at 866-750-0873 if you'd prefer to call in. Thanks for giving us a heads up! - Valutata 1 su 5di Utente Firefox 14990981, 4 anni faDoesn't sign in anymore. No other way to make virtual card numbers. This app is a pile of garbage.
Replica dello sviluppatore
pubblicato il 4 anni faSorry to hear that Eno isn't working for you! We'd like to hear more about your issue. We're available on Twitter at @AskCapitalOne, and on our official Facebook page, so feel free to send us a message! Our tech team is also available by phone at 866-750-0873.