Locappio – Privacy Policy
[Last modified: October 19, 2023]
Protecting your private information is our highest priority. Here's a summary of our commitments to you:
We will never sell your data.
We don’t own any of the content you add to Locappio.
We use the latest security industry best practices to protect you.
We are transparent about our practices and will notify you if things change.
We are compliant with FERPA, COPPA, GDPR, and the Australian Privacy Act.
This Statement of Privacy applies to https://locapp.io, https://locappio.com,https://locappio.co.uk, and the Locappio browser extension, and governs data collection and usage. For the purposes of this privacy policy, unless otherwise noted, all references to "Locappio" include https://locapp.io, https://locappio.com,https://locappio.co.uk the Locappio browser extension, and all other applications provided by Locappio. By using the Locappio website, you consent to the data practices described in this statement.
Our Commitment to Protecting Children's Privacy
Everyone at Locappio takes the privacy of students and children extremely seriously. We do not intentionally target our services at students or children.
Parents have the authority to act on a child's behalf when using our services and products, if such use is for travel and journey planning purposes, and if this use ensures that students or children will not provide any personal information and will not share or otherwise distribute any information containing personal information.
In order to provide the utmost level of data privacy and security for users under the age of 18, we require all users to provide their date of birth to provide better fare estimates for journeys. For all users, we:
Store data relating to the user's date of birth locally on the user's device. It is never explicitly shared with third-party travel providers; the fare is also calculated client-side.
We currently do not ask for email addresses or phone numbers (although some of our third parties we may redirect the user to may do so).
We currently do not restrict access to any of the services for children or minors; we reserve the right to, however.
In order to provide you with products and services offered on our site, Locappio collects personally identifiable information from users 18 years of age or older, such as your date of birth, geocoordinates, and address information. We do not collect billing and credit card information. We do not collect any personal information about you unless you voluntarily provide it to us.
How Do We Collect Your Data?
>You directly provide Locappio with most of the data we collect. We collect and process data when you:
Send us an E-mail.
use or view our website.
Use our browser extension.
How Will We Use Your Data?
Locappio uses your data to:
Operate our website.
Deliver the products and/or services requested by you.
With Whom Do We Share Your Information?
Locappio does not sell, rent, or lease your information. We don’t share your information except with trusted partners to help provide you with up-to-date public planned journeys and taxi quotes. All such third parties are prohibited from using your personal information except to provide these services to Locappio, and they are required to maintain the confidentiality of your information. Locappio will only share user data with third parties whose privacy policies are consistent with Locappio's own policies as described herein. In particular, all of Locappio's third-party service providers are certified GDPR-compliant. We maintain a list of these third-party service providers. on our Help & Support page. but we will also list our currently used third parties here:
Transport for London (TfL)- we provide location-based data which may or may not include: your geocoordinates, address data (house number and/or postcode, province); this information is shared in order to provide up-to-date journey itinerarys and fares customized to the user.
National Rail - we provide location-based data which may or may not include: your geocoordinates, address data (house number and/or postcode, province); this information is shared in order to provide up-to-date journey itinerarys and fares customized to the user.
Cabubble - We provide location-based data in order to deliver quotes for a journey you have requested.
Amazon Web Services (AWS) - We use AWS to provide cloud infrastructure and general operations .
Geoapify - we provide location query data to autocomplete places or receive location-based information regarding geocoordinates associated with location.
We currently do not store any personal information about you on our servers or in our databases; we may do so in the future. Should this change, we will update our privacy policy to reflect those changes.
Information regarding your computer's software and hardware may be automatically collected by Locappio. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Locappio website.
Cookies and other personalization technologies
Locappio may use various technologies to collect and store your information, including cookies, local storage application data caches, and server logs, to help you personalize your online experience. (collectively "Cookies"). A Cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Locappio services or websites you visit.
What Types of Cookies Do We Use?
We use cookies to make our products and services function as needed by our users and to ensure we can continue to improve our products and services. We do not use cookies for the purposes of advertising or commercially exploiting user information.
"Essential Cookies” or “First Party Cookies” are sometimes referred to as “strictly necessary,” because we cannot provide the functionality that our users need to use our services without them. For example, Essential Cookies may ensure that we know whether you have registered with us and whether you have confirmed your age with us.
"Analytics Cookies” track information about visits to the Locappio website so that we can make improvements and report our performance. For example, these cookies allow us to analyze the number of times users visit the website.
To learn more about cookies, go to www.allaboutcookies.org.
Links
Our website, Browser Extension, and some products and services contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site or extension and to read the privacy statements of any other site that collects personally identifiable information.
Security of your personal information
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Locappio will allow a successor entity to maintain user data in the case of our merger or acquisition by another entity, provided the successor entity agrees to be bound to these same commitments for the previously collected user data. If a successor entity is unable or unwilling to make such a commitment, Locappio will provide notification to users and account administrators, consistent with the commitments made under the 'Changes to this Statement' section below.
In the unlikely event that Locappio goes out of business or files for bankruptcy, we will protect your personal information and not sell it to any third party.
Breach Policy
Locappio reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information in the following ways:
Placing a prominent notice on our site and our applications and requiring your acknowledgement in order to proceed with use.
Updating any privacy information on this page.
Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
How to contact us
If you have any questions about Locappio’s privacy policy, the data we collect, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us by email at support@locappio.info
What Are Your Data Protection Rights?
Locappio would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access You have the right to request copies of your personal data from us. We may charge you a small fee for this service.
The right to rectification: You have the right to request that Locappio correct any information you believe is inaccurate. You also have the right to request that Locappio complete information you believe is incomplete.
The right to erasure: You have the right to request that Locappio erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that Locappio restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to Locappio’s processing of your personal data under certain conditions.
The right to data portability - You have the right to request that Locappio transfer the data that we have collected to another organization or directly to you under certain conditions.
You may correct, update, remove, or request access to your personal information that we collect by sending a request to support@locappio.info. We may not be able to completely remove your personal information from our systems in certain circumstances. For example, we may retain your personal information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, or if required by law.
Contact Information
Locappio welcomes your questions or comments regarding this Statement of Privacy and the data we collect. If you believe that Locappio has not adhered to this Statement, or if you would like to exercise any of the rights listed above, you may always contact us at support@locappio.info. We will respond to all requests as soon as reasonably possible, and in all instances, no longer than thirty days after receipt.