Recensioni per NordPass® (desktop app version)
NordPass® (desktop app version) di NordVPN
446 recensioni
- Valutata 5 su 5di Utente Firefox 14375833, 3 anni fa
- Valutata 4 su 5di DaFox, 3 anni faIt could be a bit better, smoother and pickup when to auto-fill or suggest "if you you like to save" especially on apps on smartphones. But for the most part it works got a good deal and like it, the only problem I have had with it is the extension being locked when I already have the desktop app open and unlocked. Only Fix I found is to uninstall and reinstall then to follow the steps here " https://support.nordpass.com/hc/en-us/articles/360005256738-Why-is-Firefox-asking-to-download-a-desktop-app-NordPass " hope this helps.
Replica dello sviluppatore
pubblicato il 3 anni faHey! Thanks for your review and feedback. Our developers are currently working on improving extension's functionality. 🙂 - Valutata 4 su 5di Utente Firefox 17206439, 3 anni fa
- Valutata 1 su 5di Utente Firefox 17172217, 3 anni faWeeks have gone by and product still not auto loading my user ids and passwords. Numerous contact with tech support, to no avail. About to cancel product and buy OnePass.
Replica dello sviluppatore
pubblicato il 3 anni faHey! Thank you for your feedback! Our team is already preparing an update with a solution. - Valutata 5 su 5di Utente Firefox 15603064, 3 anni fa
- Valutata 5 su 5di lili, 3 anni fa
- Valutata 4 su 5di Utente Firefox 15602296, 3 anni faMac Update: working now on Monterey 12.2 Beta and Firefox 95.0.1 (64-bit). After today's Win11 update, it's working again for me. Make sure you have it disabled before the restart. After restart, unlock the desktop app with your Master password before opening firefox and then re-enabling the extension, then it should have the option when you click on the toolbar nordpass icon to open the desktop app and then, lock gone.
- Valutata 1 su 5di Giorgiolino, 3 anni faIt did work for a few hours, but now there is a little lock on the nordpass icon right of the adress tab. And it won't work, whatever I try. This app sucks
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pubblicato il 3 anni faHey Giorgiolino! Thanks for your feedback. We want to learn more - could you drop us a message at support@nordpass.com? - Valutata 1 su 5di OBeKo, 3 anni faPlease, for he love of life, fix this extension. I'm very happy with NordPass in general, however the extension is unreliable at best. Worked fine for a few hours, now it doesn't detect when the NordPass Password Manager is running and just won't work. Absolutely useless in this state. Apparently I'm not alone with this issue either....
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pubblicato il 3 anni faHi there! Thanks for your feedback. We want to learn more - could you drop us a message at support@nordpass.com? Thanks in advance! - Valutata 2 su 5di Utente Firefox 16182734, 3 anni faThe extension often loses connection with the app making it kind of pointless. The support is less than helpful when resolving these problems, since in the end removing and reinstalling the extension sometimes fixes the problem, other times it will randomly disconnect, or crash the application itself. Overall a terrible user experience and all their developers should feel ashamed.
Replica dello sviluppatore
pubblicato il 3 anni faHey there! Thanks for your feedback ― the issue is known and our developers are already working on a fix for this. In the meantime, let us know if we can help you with anything! - Valutata 5 su 5di Kevin, 3 anni fa
- Valutata 1 su 5di Fender, 3 anni faIt worked for a day and now it shows a locked symbol even when the app is open and logged in. Sent an email to Nord but no reply.
*** UPDATE *** I ran C:\Users\#####\AppData\Local\nordpass-updater
No data was lost and problem fixed in my caseReplica dello sviluppatore
pubblicato il 3 anni faHi Fender! Our team would love to check out your situation. Could you please contact our support team at support@nordpass.com? - Valutata 1 su 5di Utente Firefox 14492050, 3 anni faLast update broke the link between extension & desktop app.
Also the desktop app doesn't use the proper device them (dark), and when set to dark doesn't remember the setting, and it prompts the "What's new" pop-up on each start-up, as if it didn't remember anything that happens.
"What's new" well at least I can answer that: It doesn't work anymore.Replica dello sviluppatore
pubblicato il 3 anni faHey! Thank you for your feedback! Our team is already preparing an update with a solution. - Valutata 3 su 5di Bob Cog Sr., 3 anni fa
- Valutata 2 su 5di dalon, 3 anni faOne problem: Periodic message report, slowdown caused by this extension. Firefox reports its as such.
Two problem: I open my firefox nordpass connects, but after using it for a while, most of the time it doesn't detect that the app is already open making me unable to use it for its purpose.
If fixed, will update review.Replica dello sviluppatore
pubblicato il 3 anni faHey! Thank you for your feedback! Our team is already preparing an update with a solution. - Valutata 2 su 5di yokaiero, 3 anni faIt was almost perfect, the ui, the organizers. not until, the extension, at first it works really well; I open my firefox nordpass connects, but after using it for a while, most of the time it doesn't detect that the app is already open making me unable to use it for its purpose.
Replica dello sviluppatore
pubblicato il 3 anni faHello! We are sure that our team will be able to help, could you contact them at support@nordpass.com? - Valutata 1 su 5di Utente Firefox 17161057, 3 anni faDesktop app is great and perfect. The Firefox extension is abysmal. I've experienced almost all of the other 1 star ratings. The extension consistently (8 out of 10) fails to unlock when Firefox is started (even with the desktop app already running). Repeated clicks on the extension icon eventually yield "something went wrong, click restart the app". Sometimes the restart works and sometimes it doesn't. Most of the time I have to keep switching back to the desktop app to copy and paste user names and passwords. BTW Nordpass has not implemented a right click menu for copy/paste in the notes section and elsewhere; have to resort to CTRL-C and CTRL-V.
I have had a paid premium account for about a year. During that time there have been extensive communications with Nordpass's support group. It is pretty much always the same: "Uninstall, reinstall, send us the logs and we will let you know if we figure it out."
The problems persist. Shame, but it apparently isn't ready for prime time. If all you want is a desktop app, then this is a great product. If you want a Firefox extension, read all of the negative reviews and save your money and time.Replica dello sviluppatore
pubblicato il 3 anni faHey there! Thanks for your feedback ― the issue is known and our developers are already working on a fix. We hope to release it as soon as possible. - Valutata 1 su 5di RV, 3 anni faDear Nordpass Support team
I'm experiencing consistent problems with your Nordpass Password Manager extension on Firefox. Basically every problem that is described in the recent reviews of this extension is also what I am experiencing. Most notably, the extension consistently stays locked in and doesn't recognize that my desktop application is open. This is insanely frustrating as I don't have an autofill option and manually have to copy over all of my login information for every single website.
I have paid for a two years subscription that started on March 5, 2021. If you do not fix this issue as soon as possible, I'm expecting a refund for the second year period. I know that this does not fall under your 30-day money-back guarantee, and I sincerely do not care. I have the legal right for such a refund when your product is broken, and if you cannot fulfill this request, I will take public actions through my national legal Consumers Association. There is enough evidence and support to find in the public reviews of your software.
Please take this complaint very seriously, and thus do not propose temporary and unsatisfying solutions such as reinstalling the software or extension that I already have tried. I sincerely expect you to quickly find a solution on your end.
Many thanks in advance.Replica dello sviluppatore
pubblicato il 3 anni faHi there! Our team would love to check out your situation. Could you please contact our support team at support@nordpass.com? - Valutata 1 su 5di Utente Firefox 16366801, 3 anni falately, this extension has been bugging and has become unusable. it doesn't detect when the app is open on my computer. useless.
Replica dello sviluppatore
pubblicato il 3 anni faHello! Our team is already looking into possible solutions. We're planning on releasing them as soon as we can! - Valutata 3 su 5di Utente Firefox 14104696, 3 anni faGenerally this add-on works fine, but several times I've had to remove it and reinstall because it doesn't ALWAYS open. Not a major issue. Would prefer consistency.
Replica dello sviluppatore
pubblicato il 3 anni faHello! We are sure that our team will be able to help, could you contact them at support@nordpass.com? Thank you! - Valutata 2 su 5di Utente Firefox 15202677, 3 anni fa
- Valutata 1 su 5di teh_argument, 3 anni faIt simply does not work - I pay for something which doesn't work. The extension has a lock symbol and just shows a spinning wheel. I have to open the Desktop app every time I need to use a password. Very frustrating.
Replica dello sviluppatore
pubblicato il 3 anni faHello! We are sure that our team will be able to help, could you contact them at support@nordpass.com? - Valutata 1 su 5di Utente Firefox 17090395, 3 anni fa