Recensioni per Estensione per Surfshark VPN
Estensione per Surfshark VPN di Surfshark
853 recensioni
- Valutata 5 su 5di cln, 2 anni fa
- Valutata 3 su 5di Nick, 2 anni fa[Issue] Slow on Firefox but fast on Edge
I love your product and have been using this extension on Microsoft Edge for months. However, when I switched to Firefox, I noticed that the extension for Firefox was much slower than Edge's.
Sometimes even a simple search takes more than five seconds, which is definitely not a pleasant user experience. It is so slow that I have to turn it off frequently.
I would be grateful if you could fix this problem asap. Thank you!Replica dello sviluppatore
pubblicato il 2 anni faHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙏 Replica dello sviluppatore
pubblicato il 2 anni faHello! We are sorry to hear that you have encountered issues with our VPN. Could you please contact our customer success team at support@surfshark.com so that we could look into your issues further? We will do our best in order to provide solutions to them as soon as possible!- Valutata 4 su 5di Thor, 2 anni fa
- Valutata 3 su 5di Utente Firefox 17645218, 2 anni fa
- Valutata 1 su 5di Daniel, 2 anni faNot happy. Lets me download, register etc. only to find out they want to charge me. They SHOULD BE OPEN ABOUT IT. You can't even try it without entering your credit card details. Thanks for wasting my time.
Replica dello sviluppatore
pubblicato il 2 anni faHey there! 🙋♂️ As we are not a free VPN service, we do require a subscription in order to use it. However, we have a 7-day free trial in the Google Playstore and the Apple Appstore, but you will need to enter your payment details to register, but you can cancel at any time within the 7-day period and no charge will be made. You can inquire more about it by reaching out to our support at support@surfshark.com 🙏 - Valutata 1 su 5di izmor, 2 anni fa
- Valutata 5 su 5di Utente Firefox 17636725, 2 anni fa
- Valutata 2 su 5di James tere, 2 anni faCannot connect or get current address. But the desktop version was woking fine.
Replica dello sviluppatore
pubblicato il 2 anni faHi, James! We would be more than happy to help you with the connectivity issues you're having while using our Firefox extension, could you contact us at support@surfshark.com or via live chat? - Valutata 1 su 5di Utente Firefox 16497721, 2 anni fa
Replica dello sviluppatore
pubblicato il 2 anni faHello there! I'm sorry to hear about the inconveniences you might have experienced. Maybe you could reach out to our support team at support@surfshark.com? They will gladly check your case and help you out! Take care.- Valutata 1 su 5di LTCTL, 2 anni fa
- Valutata 5 su 5di Patrick L Wu, 2 anni fa
- Valutata 5 su 5di Utente Firefox 17616580, 2 anni fa
- Valutata 5 su 5di Andii, 2 anni fa
- Valutata 2 su 5di Utente Firefox 15999575, 2 anni fa
- Valutata 5 su 5di Utente Firefox 16880937, 2 anni fa
- Valutata 2 su 5di Utente Firefox 17595398, 2 anni fa
Replica dello sviluppatore
pubblicato il 2 anni faHello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Valutata 5 su 5di Jeremy Huggins, 2 anni fa
Replica dello sviluppatore
pubblicato il 2 anni faHey there, Michael! Thank you for your review! We're sorry to hear that you've encountered difficulties during the installation procedure. Could you reach out to our customer support via live chats or write us an email at support@surfshark.com? We'd be more than glad to have a look at your case!- Valutata 5 su 5di Utente Firefox 14050594, 2 anni fa
- Valutata 4 su 5di Manasvi, 2 anni fa
- Valutata 5 su 5di Steve, 2 anni fa