Recensioni per Estensione per Surfshark VPN
Estensione per Surfshark VPN di Surfshark
853 recensioni
- Valutata 5 su 5di level6, un anno faPaid for 26 months... got about 3 working months, so far. They've removed their "Live Chat" links it seems. Shame. I loved SurfShark. This extension has been trash about 75% of the time I've gone to use it, though, and I am NOT in the position for full VPN on this host. It MUST be by browser profile.
EDIT: I use multiple FF profiles on this machine to segregate everything for my online identities. I have found that this is happening in one FF profile, whlle "Firefox is being updated in another profile." When I switch to my main profile, it is waiting for "restart to update Firefox". Once I restart to complete the update, this extension begins working, again. I would suggest that everyone make sure your FF is not in mid-update.
You also must make sure to update this SurfShark extension in each profile separately (all extensions, really). And restart each profile.
Going from 1 to 5 stars.Replica dello sviluppatore
pubblicato il un anno faHey, Hello! Let me apologize that you are having difficulties with our VPN service and finding our live chat support. You can join the Surfshark 24/7 live support chats found at https://support.surfshark.com/hc/en-us - the "Chat with us" option is located at the bottom of the article. Also, you could write to support@surfshark.com I believe our team will help you to solve all the problems that you have encountered. - Valutata 3 su 5di Utente Firefox 13385820, un anno faFor a long time it worked really well. But in the past month and a half, it stopped. Proxy connection error. Two chats with support later (the first making me reset/reinstall entire Firefox pointlessly, the second finally admitting it's a known issue and promising me they're working on it) it's still not resolved. If it doesn't, soon - I'm going to be forced to consider cancelling my (almost four-year long) subscription.
Replica dello sviluppatore
pubblicato il un anno faHi there! We're very sorry to hear you're experiencing these issues, but if you've reached out to our Customer Support via email - support@surfshark.com, you should expect a reply in a couple of hours. We are sure we can think of an alternative for you! - Valutata 5 su 5di Utente Firefox 17932313, un anno fa
- Valutata 1 su 5di Utente Firefox 17935028, un anno faso far it is a complete ripe off, windows install does not work at all!
Replica dello sviluppatore
pubblicato il un anno faHey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you! - Valutata 4 su 5di Utente Firefox 17441542, un anno fa
Replica dello sviluppatore
pubblicato il un anno faHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!- Valutata 4 su 5di Lpe, un anno fa4 stars. It could have been 5 if the dedicated address option was included on this extension. Pity. I do have it on my Iphone. Rethinking my subscription, which is only one month.
Replica dello sviluppatore
pubblicato il un anno faI understand your disappointment and like to thank you for your given suggestion! This lets us create a more convenient service for you. I have forwarded this to our development team, maybe they will be able to implement this in the future. - Valutata 1 su 5di adasfasf, un anno fa
- Valutata 1 su 5di Utente Firefox 17910097, un anno fa
Replica dello sviluppatore
pubblicato il un anno faHello. Let us apologize for the unstable connection you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!- Valutata 5 su 5di Cesar A. Silva, un anno faOh yes. Now the extension's autoconnect in Firefox is working. My feedback was taken care of by Surfshark's development team.
- Valutata 5 su 5di Darek, un anno fa
- Valutata 1 su 5di Utente Firefox 17125552, un anno faAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Replica dello sviluppatore
pubblicato il un anno faHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! - Valutata 3 su 5di Utente Firefox 17886233, un anno faIs there any options to turn on vpn automatically with operating firefox?
Replica dello sviluppatore
pubblicato il un anno faHey there! To turn on auto-connect on a browser extension, simply go to the Surfshark extension > Settings > VPN settings. You can even choose which location you want to connect to! - Valutata 5 su 5di Ramy, un anno fa
- Valutata 2 su 5di BurcakA, un anno faI may be an odd ball, but am using Surfshark mainly on Mac / Firefox. The Firefox extension is slow and buggy, but has the bypass list which I need. The Mac app works much better, but does not have a bypass list, which, for my purposes, renders it pretty much useless. This has been an unaddressed problem for the past year. Both of these products need urgent updates, IMHO...
Replica dello sviluppatore
pubblicato il un anno faHey there! Thank you for your review! We're having some issues with the new extension, although our team is working hard on releasing the new version ASAP. 🙌 - Valutata 1 su 5di Iaroslav Stanko, un anno faВзали дениги за два года, но перестало всё работать !!!
Replica dello sviluppatore
pubblicato il un anno faЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам! - Valutata 1 su 5di RastaKen, un anno fathe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsReplica dello sviluppatore
pubblicato il un anno faHey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out! - Valutata 3 su 5di Scheming9529, un anno faВ целом, сервис хороший. Но конкретно это расширение выгядит устаревшим и не обновлялось уже 3 года, по сравнению с хромом, там приложение выглядит куда лучше и современнее. Хотелось бы, чтобы и для фаерфокса обновили.
Replica dello sviluppatore
pubblicato il un anno faHey there! Thank you for your review! The newest version of our extension is not accessible temporarily, although the new version will be available really soon! Replica dello sviluppatore
pubblicato il un anno faHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!- Valutata 2 su 5di User, un anno faWork well in Linux, but on Mac all websites stopped working after a few minutes of usage.
Replica dello sviluppatore
pubblicato il un anno faHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! Replica dello sviluppatore
pubblicato il un anno faHey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!Replica dello sviluppatore
pubblicato il un anno faThanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!- Valutata 1 su 5di Utente Firefox 17863649, un anno fa
- Valutata 1 su 5di Utente Firefox 17857995, un anno fa