Hey Mark, I'm not really sure why you had trouble, but I'm sorry you did! Some thoughts:
- There' a support tab that links to a bunch of YouTube videos
- Here are said videos: https://www.youtube.com/@georgemike-com/videos
- The extension has 250k+ users across Firefox, Chrome, Edge. I can assure you it works, it's updated regularly, I respond to every bug report that comes my way.

Please email me if you'd like to try again - I'm happy to hop on a zoom call to show you the ropes.