Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,520 reviews
- Rated 1 out of 5by Firefox user 18307864, a year ago
- Rated 1 out of 5by qwertyk, a year agoI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Developer response
posted a year agoHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Rated 5 out of 5by Firefox user 15848324, a year ago
- Rated 1 out of 5by Pareick, a year ago
- Rated 3 out of 5by dennis, a year ago
- Rated 5 out of 5by agramon, a year ago
- Rated 5 out of 5by Firefox user 13662960, a year ago
- Rated 5 out of 5by Firefox user 16207702, a year ago
- Rated 5 out of 5by Firefox user 18296321, a year agoThe add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.
Developer response
posted a year agoHello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo - Rated 5 out of 5by Rick, a year ago
- Rated 5 out of 5by Celine De Jonghe, a year ago
- Rated 5 out of 5by Firefox user 17835364, a year ago
- Rated 5 out of 5by Firefox user 18284137, a year ago
- Rated 5 out of 5by Firefox user 18229951, a year ago
- Rated 5 out of 5by Firefox user 18114856, a year ago
- Rated 1 out of 5by Firefox user 18245840, a year agovery slow with inconsistent speeds. the full desktop version works fine though.
Developer response
posted a year agoHi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M. - Rated 1 out of 5by garif12, a year agoнужен vpn чтобы заходить на недоступные сайты, но у них самих сайт заблокирован🤷♂️
Developer response
posted a year agoЗдавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo - Rated 5 out of 5by kaotisch, a year agoEasy to set up, easy to use on any browser, great windows and android clients.
Developer response
posted a year agoIt's always rewarding to receive positive feedback. Thank you for the glowing review! If you'll need our help, feel free to reach us out at support.nordvpn.com! -G.M. - Rated 5 out of 5by Firefox user 18271625, a year ago
Developer response
posted a year agoWe're proud to have left a positive impression on you. Thank you for the review! -G.M.- Rated 1 out of 5by Firefox user 18171446, a year ago
- Rated 4 out of 5by Firefox user 18261831, a year ago
- Rated 1 out of 5by Firefox user 14353167, a year agoТребует оплату. Для России их домашняя страница недоступна
Developer response
posted a year agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M. - Rated 4 out of 5by cra3y, a year agoNordVPN extension has problem with DoH (DNS over HTTPS) - it still sends DNS request using system's DNS (windows).
To replicate set these variables:
network.trr.uri https://1.1.1.1/dns-query
network.trr.bootstrapAddress 1.1.1.1
network.trr.mode 3
The first DNS requests (about VPN sites list) were send is via DoH, but when You click "Connect" - the DNS request for specific site (pl169.nordvpn.com for example) were send straight to system's DNS (in Windows), where I catch in the logs.
Please fix it
PS: But the NordVPN chrome extension works correctly with DoH (it doesn't leaks DNS requests to local DNS)Developer response
posted a year agoHello. Could you please make sure to contact our support team for them to look closer into your case and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.