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Reviews for Surfshark VPN Extension

Surfshark VPN Extension by Surfshark

3.6 Stars out of 5
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1,006 reviews
  • by tommyd64, 3 years ago
  • by Firefox user 17262314, 3 years ago
  • by Firefox user 13245465, 3 years ago
  • by Firefox user 16995911, 3 years ago
  • by Firefox user 17241791, 3 years ago
  • by Firefox user 17237205, 3 years ago
    USER HOSTILE I'm canning it. Nothing in setup works as stated.

    Developer response

    posted 3 years ago
    Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!
  • by Firefox user 15142503, 3 years ago
    error de conexión proxy

    Developer response

    posted 3 years ago
    Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!
  • by Brian Macleod, 3 years ago
  • by Firefox user 15758561, 3 years ago
  • by Firefox user 13928066, 3 years ago
    I have used both the browser and Windows version of Surfshark for two years now and love the speed, selection of locations , malware blocker and the price. Keep up the good work

    Developer response

    posted 3 years ago
    Hey! Thank you for your positive feedback! We are pleased to hear that you enjoy using our services!🦈
  • by Firefox user 16112645, 3 years ago
  • by Firefox user 12594134, 3 years ago
  • by Firefox user 14218524, 3 years ago
  • by Firefox user 16766017, 3 years ago
  • by Leon, 3 years ago
  • by dietmar, 3 years ago
  • by Firefox user 17186143, 3 years ago
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Developer response

    posted 3 years ago
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • by skeletondude, 3 years ago
    i cant create an account and the website wont open to create my new account

    Developer response

    posted 3 years ago
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • by amine250, 3 years ago
    Shady new permissions to access all websites data.

    Developer response

    posted 3 years ago
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊
  • by krish, 3 years ago
  • by Parnik, 3 years ago
  • by Firefox user 13768008, 3 years ago
  • by Firefox user 17130056, 3 years ago
  • by cckuqui, 3 years ago
  • by Firefox user 15134379, 3 years ago