Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
1,005 reviews
- Rated 2 out of 5by Firefox user 18447677, 9 months agoI downloaded SS for MS and Firefox when I set up this PC, and SS shows up when I look at my extensions. However, when I look in the SS security section of SS, it tells me to download both SS for MS and Firefox(FF). MS downloaded and install with no problems. When I try to download SS for FF I get a FF popup that tells me FF doesn't monitor SS or recommend it and there is no download button. It does offer a remove option. As RESULT, I am guessing SS for FF is already installed, but it I am confused with why SS is recommending/ saying I need to download either MS or FF when the set them up previously and why one downloaded and the other does not. What is the deal?
Developer response
posted 9 months agoHey there, sorry to hear about the confusing situation you've run into. We'd love to look further into it and help however possible, could you reach out at support@surfshark.com or via the live chats on our site? - Rated 5 out of 5by reza, 9 months ago
- Rated 5 out of 5by sara, 9 months ago
- Rated 4 out of 5by Handsome Reg, 9 months ago
- Rated 5 out of 5by gomi, 9 months ago
- Rated 5 out of 5by Firefox user 18000385, 9 months agoWORK AS PROMISE
IN CASE OF ANY DEFICIENCY THEY ACT VERY FAST TO FIXED - Rated 1 out of 5by Firefox user 18431290, 9 months agoIt´s such a bad AddOn I can´t even tell...The Android app is ok but this one...It´s literally not possible to surf on Firefox with this add one. I would understand that there are some negative points regarding the performance of loading any sites but in this case almost no site is loading. It´s such a mess and I am pretty disapointed on this point.
Developer response
posted 9 months agoHi there, thanks for the feedback on our extension. We're really sorry to hear that you've been facing issues with it and would love to help. We'd first suggest reinstalling the extension on your browser and trying a few different locations. Aside from that, our support team can provide additional steps, so be sure to reach out to them at support@surfshark.com or via the live chats on our site. - Rated 4 out of 5by Firefox user 14476612, 9 months ago
- Rated 5 out of 5by Firefox user 13593332, 9 months agoDoes what it says. Extremely happy for the past 3 years now.
- Rated 5 out of 5by Toastie, 9 months ago
- Rated 5 out of 5by n0noob, 9 months ago
- Rated 5 out of 5by 346q356b, 9 months ago
- Rated 4 out of 5by Firefox user 16813848, 9 months ago
- Rated 5 out of 5by fluffystupi, 9 months ago
- Rated 4 out of 5by Firefox user 16708984, 9 months ago
- Rated 5 out of 5by Raymeyy, 9 months ago
Developer response
posted 9 months ago您好，感謝您的回饋。 得知您無法使用您的專用 IP，我們深表遺憾，我們很樂意為您調查此問題。
您可以透過 support@surfshark.com 或加入我們網站上的即時聊天聯絡我們的支援團隊嗎？- Rated 1 out of 5by Martyn, 9 months agoBeen using this for a while. Pages and websites load more quickly and streams run smoothly when I turn it off. Sometimes I'll forget and wonder why a stream has frozen or why a page isn't loading. Then I remember, turn off Surfshark for the maximum 2 hours and everything works again. Windows 11 provides excellent anti virus protection and most if not all ISPs can get round VPNs. So spending money this software is a waste.
Developer response
posted 9 months agoHi Martyn, thanks for your feedback. We're sorry to hear that you had problems with the performance of certain websites while using Surfshark. We would be happy to assist you with these issues.
Could you get in touch with our customer support team at support@surfshark.com or via live chats on our website? - Rated 4 out of 5by Scharnweber, 10 months ago
- Rated 5 out of 5by Firefox user 18170988, 10 months ago
- Rated 1 out of 5by Lorddevil, 10 months ago
- Rated 5 out of 5by foxcollective76, 10 months ago
- Rated 5 out of 5by Firefox user 18071554, 10 months agoGreat Extension! Allows me to browse the web during the working hours! Allows me to access most of the websites we need to go to and get the info from!
- Rated 5 out of 5by Firefox user 13057781, 10 months ago
- Rated 4 out of 5by Firefox user 12190441, 10 months agoI use the plugin together with Firefox profiles. I can open browsers to more countries, steam live tv, etc. Works ok, but some streaming needs tweaking
Developer response
posted 10 months agoHi there, thanks for your review! If there is anything we can do to improve or help you solve any issues you might be having - drop us a message at support@surfshark.com or via live chats and we'll hear you out!