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Reviews for TunnelBear VPN

TunnelBear VPN by TunnelBear, LLC

3.5 Stars out of 5
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264 reviews
  • by Firefox user 15088125, 5 years ago
  • by Firefox user 15069171, 5 years ago
  • by Firefox user 13970556, 5 years ago
    Long time no update

    Developer response

    posted 5 years ago
    Rawr! Thanks for the review! If you have any suggestions or feedback for us, let us know at tunnelbear.com/support!
  • by Firefox user 15056313, 5 years ago
  • by Shubham Padwal, 5 years ago
  • by Firefox user 14784516, 5 years ago
  • by Richard, 5 years ago
    It doesn't work properly on Tor Browser. I'm sure I have logged in to TunnelBear, but the addon can't identity my account, while other vpn providers' addons working without problem. Everytime I click the addon's icon, it always open a new tab to the sign up page of TunnelBear. Hope the issue can be solved as soon as possible. Thanks.

    Developer response

    posted 5 years ago
    Rawr! Thanks for the review! Sorry to hear that you're having issues with using TOR and TunnelBear. There are several reasons that this could be happening - can you contact us at tunnelbear.com/support so we can get some more details on what you're encountering? Thanks!
  • by Firefox user 13327647, 5 years ago
  • by Firefox user 14448552, 5 years ago
    I am happy with Tunnel Bear
  • by Firefox user 14407081, 5 years ago
  • by Firefox user 15010569, 5 years ago
    Works fine need more bandwidth

    Developer response

    posted 5 years ago
    Rawr! Sorry to hear you’re unhappy with your bear. We charge a small fee to cover bandwidth and maintenance fees. Often, free VPN services will collect your personal/usage data and sell it to third parties in order to make money. TunnelBear will NEVER do this. TunnelBear has a fierce no-logging policy (see:http://www.tunnelbear.com/privacy-policy).
  • by Firefox user 13678192, 5 years ago
  • by Firefox user 14338069, 5 years ago
  • by Firefox user 14986760, 5 years ago
  • by Firefox user 14958488, 5 years ago
  • by Firefox user 14950993, 5 years ago
  • by Firefox user 14924363, 5 years ago
  • by Firefox user 14799467, 5 years ago
  • by Firefox user 14695784, 6 years ago
  • by Mymazigha _IBM_, 6 years ago
    Mymazigha_IBM_ ماي مازيغة_ع.ب.م
  • by Firefox user 14784930, 6 years ago
    UPDATE: My original review is still valid and I was never able to figure out the reason for the extension not working. However I have since installed firefox and the extension on a new computer with identical set up and it has worked perfectly and as expected. So i am changing my stars and amending the review, but still leaving the old one in case it happens to others.

    I love TunnelBear as a company and I am a premium user of their VPN service and while the UI looks and works great. After turning on supposedly connecting to different countries going to any whats my ip websites there was no change. If it can't even mask my ip then there is no point to this extension. Tried reinstalling, but nothing changed. I really like the idea and hopefully they will get this working soon.

    Developer response

    posted 6 years ago
    Rawr! Thanks for the review! So sorry for the issues. It sounds like something is wrong with your Bear, this behaviour is definitely abnormal. Could you contact us at tunnelbear.com/support so we can figure out what is the issue here? Thanks!
  • by Firefox user 14776486, 6 years ago
  • by Firefox user 14760055, 6 years ago
    surik21081984@gmail.com
  • by Firefox user 14758884, 6 years ago
  • by Firefox user 14694358, 6 years ago