Hi! If you're still seeing ads after installing AdBlock, here are some things to check: https://help.getadblock.com/solution/articles/6000061202-seeing-unblocked-ads-start-here-

If those suggestions don't help, please open a ticket at help.getadblock.com. Include the debug info from the SUPPORT tab in AdBlock's options, a link to a page where you're seeing ads, and a screenshot of the ads that captures the entire screen. Thanks!
- Rhana, AdBlock Community Manager

Hi. I'm happy to try to help. Pausing AdBlock temporarily disables all the filter lists you're subscribed to, one of which is most likely preventing you from logging in to that site.

If you still can't get in with AdBlock paused, then AdBlock is not blocking the site. Firefox's built-in tracking protection is probably the culprit. (https://developer.mozilla.org/en-US/Firefox/Privacy/Tracking_Protection)

If you turn off Firefox Tracking Protection and you *still* can't log in, please try these additional troubleshooting steps: https://help.getadblock.com/solution/articles/6000161397-i-turned-off-adblock-or-whitelisted-a-site-or-i-don-t-have-an-ad-blocker-but-the-site-still-asks-me

Hope this helps!

- Rhana, AdBlock Community Manager

Ciao e grazie per aver condiviso i tuoi pensieri con noi. Se visualizzi annunci, prova a seguire questi passaggi per la risoluzione dei problemi. (Incolla il testo in Google Translate se necessario).
https://help.getadblock.com/solution/articles/6000061202-seeing-unblocked-ads-start-here-

Hi and thanks for sharing your thoughts with us. If you're seeing ads, please try these troubleshooting steps. (Paste the text into Google Translate if needed.)
https://help.getadblock.com/solution/articles/6000061202-seeing-unblocked-ads-start-here-

- Rhana, AdBlock Community Manager

Hi jonwww, thanks for sharing your thoughts with us! I'm not sure why you got that error. AdBlock works fine with the latest version of Firefox. Would you mind opening a ticket on our support site, https://help.getadblock.com? I'd like to look into this for you. Thanks!

- Rhana, AdBlock Community Manager

Thanks for letting us know. Oftentimes, high memory usage like this can be the result of having a large number of filter lists enabled. Do you happen to know how many you have enabled? If it's more than 3 or 4, you can experiment with some of the filter lists to see if that helps.

Thanks.
The AdBlock Team

Hi! Thanks for sharing your thoughts with us. Would you mind opening a ticket on our support site, https://help.getadblock.com? I bet there's something we can suggest that will get your anti-virus to play nicely with AdBlock. :)

- Rhana, AdBlock Community Manager

Привет, и спасибо, что поделились своими мыслями с нами. Попробуйте эти решения, если вы видите разблокированную рекламу на российских и украинских веб-сайтах: https://help.getadblock.com/solution/articles/6000110719-i-m-seeing-ads-on-russian-and-ukrainian-websites

Пожалуйста, смотрите этот пост на форуме RU AdList для информации на русском: https://forums.lanik.us/viewtopic.php?f=102&t=22512

- Rhana, AdBlock Community Manager

Hi, V. We're sorry you're not happy with AdBlock. I'd love to know how we disappointed you and whether there's anything we can do to improve your opinion. Would you mind dropping us a note at help@getadblock.com? Thanks so much!

- Rhana, AdBlock Community Manager

Hi! We're sorry you're not happy with AdBlock! We have some troubleshooting tips for unblocked ads here: https://help.getadblock.com/solution/articles/6000061202-seeing-unblocked-ads-start-here-

If they don't help, feel free to open a ticket at help.getadblock.com. Please include debugging information (https://help.getadblock.com/solution/articles/6000087856-how-do-i-give-you-debugging-information-). Thanks!

Rhana, AdBlock Community Manager

Ciao! Le richieste di disattivare il blocco degli annunci sono davvero frustranti. Abbiamo alcuni soluzioni alternative che possono aiutare!

Hello! Requests to disable ad blocking are really frustrating. We have some alternative solutions that can help!

Rhana, AdBlock Community Manager

Hi there,

We are sorry to hear you are having difficulty. You can turn off AdBlock by clicking on the AdBlock icon in your browser (the icon looks like a stop sign with a hand in it) and then clicking "Pause". That will tell AdBlock to stop working.

Please let us know if you have any other questions, or if you are trying to do something else.

Thanks,
The AdBlock Team

Thanks for the feedback. Do you mind sending us a ticket at help@getadblock.com with a link to the videos where you are not seeing ads blocked?

AdBlock is designed to block ads on YouTube and for the vast majority of users, it does, but there are always pesky exceptions, which it sounds like might be the case here.

If you don't mind sending in a support ticket we'd be happy to help fix the issue for you.

Thanks.
The AdBlock Team

366/5000
Je nám opravdu líto, že slyšíte, že máte těžký čas. Pokusili jste se stáhnout nejnovější verzi programu AdBlock zde: www.getadblock.com/firefox. Také, dejte nám prosím vědět, jakou verzi prohlížeče Firefox používáte? Pokud nejste na nejnovější verzi Firefoxu, může to být problém.

Dejte nám prosím vědět, jestli je něco jiného, co můžeme pomoci.

We are sorry to hear this feature is not working for you. Can you please file a support ticket on help.getadblock.com and we will see if we can address this issue for you?

Thanks.
The AdBlock Team

We are sorry to hear you have been having issues. If there is anything specific we can help out with, please don't hesitate to reach out (help.getadblock.com) and we will do our best to address whatever problems you've encountered.

Thanks,
The AdBlock Team

Hi TheKing! Ads are much easier to block in Firefox than in Chrome. You shouldn't need to block any manually. Would you mind opening a ticket at help.getadblock.com so that we can take a look? Please include the debug info from the SUPPORT tab in AdBlock's options and a screenshot of some of the ads. (Please capture the entire screen.) Thanks!
- Rhana, AdBlock Community Manager

Hi Proft! Adblock Plus (ABP) is an unrelated product developed by a different company. The reason the names are so similar is an interesting bit of Internet history. https://getadblock.com/adblock-is-not-adblock-plus :)
- Rhana, AdBlock Community Manager

Nous sommes désolés que vous rencontrez des problèmes avec AdBlock! Si vous s'il vous plaît ouvrir un ticket sur notre site de soutien, nous serons heureux d'examiner pourquoi il ne fonctionne pas pour vous. Veuillez inclure les informations de débogage de l'onglet SUPPORT dans les options d'AdBlock et une capture d'écran des annonces non bloquées. Merci!
- Rhana, AdBlock Community Manager

Hi ricktor11. AdBlock works fine in Firefox. We're happy to help you figure out why it's not working for you. Can you please open a ticket at help.getadblock.com? Please include the debug information from the SUPPORT tab in AdBlock's options. Thanks!
- Rhana, AdBlock Community Manager

Hi! Are you referring to a notification about "targeted messages"? That was caused by a bad filter in the Adblock Warning Removal list. The list authors fixed it last week. If you haven't already received the update automatically, please update your filter lists manually in AdBlock's options, FILTER LISTS tab.

If that doesn't help, feel free to open a ticket at help.getadblock.com and we'll be happy to look into this with you.

- Rhana, AdBlock Community Manager