Hey,

Thanks for the review! Feedback like this is super important, and I really appreciate you taking the time to share your thoughts.

I totally understand your concern about the 1,500-character limit for the free version of Immersive Reader. The great news is we’re increasing that to 2,000 characters in our next update! Since running Immersive Reader has a cost for us, we need to keep a balance between free and paid users, but we’re always working on making it as fair and useful as possible.

If you have more feedback or suggestions, feel free to email me at robert.gabriel@helperbird.com. And if you think we’ve improved, it would mean a lot if you could update your review!

Thanks again,

Robert James Gabriel
Helperbird Founder

Hey Joules,

I’m really sorry to hear you’ve had issues with Immersive Reader. It looks like you might have run into a rare bug. We’ve checked things on our side, and everything seems to be working fine now.

If you’re still having trouble or run into anything else, please email me at support@helperbird.com. We’re here to help and want to make sure your experience with Helperbird is smooth and enjoyable.


Thank you,

Robert James Gabriel
Helperbird Founder

Hi uniquew,

Thank you for reaching out with your question about the "Access your data for all websites" permission. It's great that you're comparing and taking a keen interest in the permissions required by different text-to-speech extensions.

This permission, which is more accurately for the "active tab," is essential for Helperbird. It allows us to adjust text, fonts, colors, and other elements on the page you're viewing. Rest assured, we don't send or collect any of your data – respecting your privacy is our highest concern.

Your query has sparked an idea for us. We're now considering making this permission optional for users who only wish to utilize the text-to-speech feature. We'll keep you updated on any developments in this area.

Your feedback is incredibly valuable and plays a significant role in how we continue to develop and enhance Helperbird.

Thanks once more for your insight and support.

Best regards,
Robert James Gabriel
Helperbird Team