Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Firefox user 18489831
Rated 1 out of 5
by Firefox user 18489831, 4 days agoNecessary add-on just to view passwords (not possible without). Requests access to all website data. Ridiculous.
217 reviews
- Rated 4 out of 5by Firefox user 15322529, 3 days ago
- Rated 1 out of 5by Firefox user 17801051, 5 days agoI'm using this plugin to do one thing, and one thing only - to autofill my login creds on stored websites. It doesn't do that.
Currently I have to either manually open the plugin and copy/paste the login and password, or do the same with the desktop app.
What is the point of having a browser plugin if it doesn't offer basic functionality? - Rated 1 out of 5by Miguel Flores, 7 days ago
- Rated 5 out of 5by Firefox user 16876155, 9 days ago
- Rated 3 out of 5by cliff, 9 days ago
- Rated 5 out of 5by Hagrid, 10 days ago
- Rated 1 out of 5by Firefox user 18481257, 11 days agoIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow. - Rated 2 out of 5by Firefox user 18127177, 13 days agoNo Nordpass on my phone and no way to edit the password list
- Rated 5 out of 5by Firefox user 18477338, 13 days ago
- Rated 1 out of 5by Firefox user 18477010, 14 days ago
- Rated 1 out of 5by Cody, 14 days agoEver since the update from the desktop app to the browser-only extension, it never works. What was the point of killing the app? It worked just fine. Go back to the app or fix your mistake.
- Rated 4 out of 5by rastus, 15 days agoI posted previously, before I grudgingly switched to the new browser extension instead of the old desktop app browser extension. I had complained about the forced change. I also was hesitant because of my (and others) perception that the new version would be less secure. I am still not convinced about the security - because Nord never would explain why I shouldn't be concerned. You just said, in effect, don't worry about it. No technical explanation or reference to one.
Anyway, with that said, I want to state that this new browser extension works way way way better than the old one. It's consistently reliable. And another advantage is that I don't need to find a Linux version of the NordPass desktop program, which previously was difficult unless you use Ubuntu and don't mind Snap files.
Someone said you still need the desktop program. Well yes and no. If you don't mind opening the browser to get whatever you have stored in NordPass, then you don't have to have it. I use both in Windows but only have the browser extension in Linux, and I have no complaints.
So this is good. Now, if you (Nord) would just provide some technical explanation of how the security works when it's part of the browser - or why I should not be concerned about it. - Rated 1 out of 5by Firefox user 18471890, 17 days agoThis is a generic "update" from the original "Desktop" addon. Now you have to login to Desktop AND the browser plugin.
The Desktop is the better option as it's easier to use for notes and better interface. The plugin should be used as simplicity for autofill on webpages, not as the overall product.
PLEASE bring back desktop functionality to this plugin! - Rated 4 out of 5by ronp2001, 20 days ago
- Rated 1 out of 5by Firefox user 18466838, 20 days ago
- Rated 3 out of 5by Firefox user 14488578, 21 days agoSo I to love Nordpass but over the last few months it become icressingly buggy, its never really worked properly on my online banking. Copying passwords using the copy button never really worked, you would have to open the record and then copy it manully. recently it stopped working on my laptop so i uninstalled it which i forgot syncs to my other machines, now it will not install just get the install just get the moving dot constently. going to start looking at alternatives. i dont have time to write length emails and submit logs and wait day for respones. somthing like an extension sould just work.
***Update***
Had to completely rip firefox from the machine and do a clean innstall now it seems to work! not ideal but it will do Developer response
posted 24 days agoHello, here is the recording on how to install the NordPass extension https://youtu.be/2kfJuIW26aM. If it does not solve your problem, please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us. We're here to help.- Rated 5 out of 5by Firefox user 18128278, 25 days ago
- Rated 1 out of 5by Alex, a month agoWorked for a couple days and now it doesn't (even after uninstalling & reinstalling). Even clicking the nord icon on password prompts provides no response. Useless now.
May as well have all my passwords on notepad to copy and paste and just use control-f to quick search them. Other one worked just fine.Developer response
posted 21 days agoWe're sorry to hear about the issues you're experiencing. Please get in touch with our support team at support@nordpass.com so we can help with the problem. - Rated 1 out of 5by Firefox user 18458223, a month agoI'm finding it impossible to navigate this site,after 4 hours I'm about to give up, I'm extremely disappointed that you have taken my money before I was able to see if it was going to be suitable ,if I am talking to any of my friends I will probably advise against repeating my foolish mistake and suggest it's probably a scam
Developer response
posted 21 days agoWe're sorry to hear about your experience and we want to help resolve this for you. Please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us. - Rated 1 out of 5by baruch55, a month agoJust downloaded the Firefox browser and I'm unable to get pass the email log in. It keeps refreshing to the email log in page. I chatted with Nord support; hoping to get some resolution the next few days. I want to use this browser because Chrome is slower than a dehydrated snail.
- Rated 2 out of 5by Firefox user 18456117, a month agofound that when problems arose with other sites i was being shut out from nordpass.
Trying to reconnect is a pain in the ar$$e..my son uses another password system without any hassles, when this contract expires so will i. Why do you need TWO DIFFERENT PASSWORDS TO GET BACK INTO YOUR ACCOUNT?sorry for the shout , frustration .for this system to get better they have to be a bit more clever, at the moment it is too convoluted for its own good.
REMEMBER K.I.S.S? i am still shut out after various attempts to reconnect 4 hours and still countingDeveloper response
posted 24 days agoWe're sorry to hear about the issues you're facing. We understand your frustration and apologize for the inconvenience. Please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us so we can assist you in resolving this issue - Rated 1 out of 5by Trellisdublin, a month agoUnfortunately, it doesn't work anymore. Don't know why actually. Tried to deinstall and reinstall it. Nothing seems to work. Quite frustrating, because I am paying for this service. Don't I? Even more frustrating, because it used to work very good.
Developer response
posted 24 days agoWe apologize for the inconvenience you're facing. Please contact our support team at support@nordpass.com so we can assist you. We'll be happy to help.