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Reviews for NordPass® Password Manager & Digital Vault

NordPass® Password Manager & Digital Vault by NordVPN

3.8 Stars out of 5
5
333
4
94
3
32
2
31
1
126
Review by Firefox user 12973016
by Firefox user 12973016, 6 months ago
616 reviews
  • by Firefox user 18171446, 15 hours ago
  • by marcus erronius, a day ago
  • by Firefox user 14376863, 2 days ago
  • by Mathews, 2 days ago
  • by BADR, 2 days ago
    The app don't show up when i'm trying to log'in since the last updat. Before, i had to enter the master code every time i tried to log'in, wast of time, i really regret this purchase!
  • by Firefox user 13285755, 3 days ago
  • by KBlack69Z, 3 days ago
    Works for 95% plus the way I want it too, and I also have Keeper, Roboform, and Dashlane. I test and use them. But Nordpass I really like the functionality and the feature set. Most have these features or similar, or most of them, but it just feels right. If only I could get Nord to understand, I know my master password, but I do NOT know my Nord account password with them, so I have to use another PW manager, usually keeper, to unlock the Nord Acct password. (THis may not be an issue for a lot of people, but is for me as I use it) It seems they would have something for that, like a email token option to use or cellphone verification when they want Account authentication again, which is rare thank goodness.
  • by Firefox user 18833897, 3 days ago
    Windows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
  • by Mike Rowan, 4 days ago
  • by MLBiedler, 5 days ago
    Very Crisp UI, good autofill and password generation. I like how each record is stored, itis very easy to manage.
  • by Ruthark, 6 days ago
  • by DukenuKoen, 6 days ago
    I would have given it 5 stars before it went offline. But when it went offline I had to search for information as to why it was not available anymore. I found some post on Reddit, but the Nord-account stopped providing us with updates or replies. Leaving us in the dark for weeks is just lousy customer service. I have cancelled my (second) 3-year subscription on all Nord-services, after being a loyal paying customer for years. Sad to do so, but this is NOT how you treat your customers.
  • by Firefox user 18827104, 7 days ago
  • by SilentOcean, 8 days ago
    Since the new update, the interface doesn't even show up when I want to enter into my accounts on various websites. So it's absolute useless for me at the moment.

    Developer response

    posted 7 days ago
    Hi there! Sorry to hear about the trouble with the interface since the update. Could you please email our support team at support@nordpass.com? They'd love to investigate this issue and help you get back on track!
  • by cwild, 8 days ago
    When opening the extension, I suddenly have to agree that Nordpass collects information that violates my privacy. If I don't agree, I have to remove the extension! (Copied from another review).

    Besides that, I've only had problems so far. The new extension won't let me log in and seems to get stuck loading.

    Before that, no Firefox extension for weeks.

    This software is a pure mess.

    DON'T
    BUY/USE
    IT

    I'm going to find another provider ASAP.

    Developer response

    posted 8 days ago
    Hi! We understand your frustration with the consent that we present you. In terms of your data, nothing has changed. The mentioned information is collected in order to provide the key functionality - mainly autofill and autosave, where we need to collect information such as email and website addresses. This data is securely encrypted and is not reachable to us, but if the consent is not given to process this data in an encrypted form, we cannot offer a critical functionality of our extension as it simply becomes unusable.

    The reason you see the consent now, but not before, is that Mozilla currently requires it to be presented to extension users and a consent must be given in order to provide the service. Without the consent, we cannot provide it. This is a requirement to all password managers (some still to refuse to apply it).

    We leave up to the user to decide if they want to share the interaction with extension data and this consent is unchecked by default.
  • by Jay, 8 days ago
    Works as intended... most of the time. The only issue I've come across is, sometimes I will have to sign in multiple times in order to actually get into the extension. Otherwise, pretty solid. Autofill works like a charm. Seamless transition between desktop and mobile. Passkeys also work beautifully.
  • by miumiu, 8 days ago
  • by Arsenii, 9 days ago
    good app
  • by MattyMarge, 9 days ago
  • by Jeff Spring, 9 days ago
  • by Evequill, 10 days ago
  • by Northman, 10 days ago
  • by David Doooley, 10 days ago
  • by verem743, 10 days ago
  • by Firefox user 12701264, 10 days ago