Reviews for NordPass® (legacy)
NordPass® (legacy) by NordVPN
453 reviews
- Rated 4 out of 5by WebUser, 3 years agoKatastrophal!
Nach jedem Neustart eines Browsers, egal ob Firefox oder Edge, braucht das addon bis zu 10 Minuten, bis die Funktion freigeschaltet ist! So etwas ist einfach nicht akzeptabel!!
Ständige Aufforderung, zuerst das Programm zu starten und dann noch eine Fehlermeldung, und dass, obwohl das Programm schon lange läuft!
Hier müssen die Entwickler schnellstens Abhilfe schaffen!
Ergänzung 21.02.2022:
Mittlerweile läuft Nordpass recht gut und zuverlässig, deswegen habe ich meine Bewertung angepasst! Die Synchronisation der Desktop-App mit den Browser-Addons dauert nur noch ca. 1-2 Sekunden, das ist akzeptabel.Developer response
posted 3 years agoHallo! Wir sind sicher, dass unser Team ihnen helfen kann, könnten Sie sie unter support@nordpass.com kontaktieren? 🕵️ - Rated 1 out of 5by Firefox user 17229038, 3 years agoWorked fine to begin with. then locked itself and would not open even when the desktop app was unlocked.
As another user suggested, everything worked fine after I ran the installer file under C:\Users\#####\AppData\Local\nordpass-updaterDeveloper response
posted 3 years agoHey! Thank you for your feedback! Our team is already preparing solutions! - Rated 2 out of 5by Firefox user 17226916, 3 years agoI had expectations wrt NordPass but in most of the cases, extension is not opening or not identifiying the site. So, autofill not working and then obliged to copy/paste passwords from the main window instead...
Developer response
posted 3 years agoHello! Could you please drop us a quick message at support@nordpass.com, so we can learn more about your case and help you out? - Rated 2 out of 5by Firefox user 15404879, 3 years ago
- Rated 1 out of 5by Firefox user 14488578, 3 years agoLove Nord Pass but this plugin is buggy as hell, it dosent always start. Some times you have to copy and paste the passwords and user names. thats if you can get it to unlock
Developer response
posted 3 years agoHi there! Thanks for your feedback. We want to learn more - could you drop us a message at support@nordpass.com? Thanks in advance! - Rated 1 out of 5by Aidan Tyler, 3 years agoRight so first of when this addon works its alright but still lacks a compitent ability to notice when some web pages are displaying data imput points so manual imput in needed. But the reason I gave this 1 Star was the apps tendency to just not even open up then when clocked on still nothing even after loggin in It still either gets stuck on the loading screen, is compleatly non responsive or tells me to open and log into nord pass when its already open and logged in. The only solution to this is a restart of my computer (This problem has been an issue for a while and mentioned multiploe times in these reviews)
Developer response
posted 3 years agoHello! We are sure that our team will be able to help, could you contact them at support@nordpass.com? - Rated 1 out of 5by Firefox user 16947783, 3 years agoIt starts when it wants to. If this is how this works then I have to wonder just how well their VPN actually works.
Developer response
posted 3 years agoHello! Your situation sounds interesting 🤔 We are sure that our team will be able to help, could you contact them at support@nordpass.com? Thank you! - Rated 5 out of 5by Firefox user 14375833, 3 years ago
- Rated 4 out of 5by DaFox, 3 years agoIt could be a bit better, smoother and pickup when to auto-fill or suggest "if you you like to save" especially on apps on smartphones. But for the most part it works got a good deal and like it, the only problem I have had with it is the extension being locked when I already have the desktop app open and unlocked. Only Fix I found is to uninstall and reinstall then to follow the steps here " https://support.nordpass.com/hc/en-us/articles/360005256738-Why-is-Firefox-asking-to-download-a-desktop-app-NordPass " hope this helps.
Developer response
posted 3 years agoHey! Thanks for your review and feedback. Our developers are currently working on improving extension's functionality. 🙂 - Rated 4 out of 5by Firefox user 17206439, 3 years ago
- Rated 1 out of 5by Firefox user 17172217, 3 years agoWeeks have gone by and product still not auto loading my user ids and passwords. Numerous contact with tech support, to no avail. About to cancel product and buy OnePass.
Developer response
posted 3 years agoHey! Thank you for your feedback! Our team is already preparing an update with a solution. - Rated 5 out of 5by Firefox user 15603064, 3 years ago
- Rated 5 out of 5by lili, 3 years ago
- Rated 4 out of 5by Firefox user 15602296, 3 years agoMac Update: working now on Monterey 12.2 Beta and Firefox 95.0.1 (64-bit). After today's Win11 update, it's working again for me. Make sure you have it disabled before the restart. After restart, unlock the desktop app with your Master password before opening firefox and then re-enabling the extension, then it should have the option when you click on the toolbar nordpass icon to open the desktop app and then, lock gone.
- Rated 1 out of 5by Giorgiolino, 3 years agoIt did work for a few hours, but now there is a little lock on the nordpass icon right of the adress tab. And it won't work, whatever I try. This app sucks
Developer response
posted 3 years agoHey Giorgiolino! Thanks for your feedback. We want to learn more - could you drop us a message at support@nordpass.com? - Rated 1 out of 5by OBeKo, 3 years agoPlease, for he love of life, fix this extension. I'm very happy with NordPass in general, however the extension is unreliable at best. Worked fine for a few hours, now it doesn't detect when the NordPass Password Manager is running and just won't work. Absolutely useless in this state. Apparently I'm not alone with this issue either....
Developer response
posted 3 years agoHi there! Thanks for your feedback. We want to learn more - could you drop us a message at support@nordpass.com? Thanks in advance! - Rated 2 out of 5by Firefox user 16182734, 3 years agoThe extension often loses connection with the app making it kind of pointless. The support is less than helpful when resolving these problems, since in the end removing and reinstalling the extension sometimes fixes the problem, other times it will randomly disconnect, or crash the application itself. Overall a terrible user experience and all their developers should feel ashamed.
Developer response
posted 3 years agoHey there! Thanks for your feedback ― the issue is known and our developers are already working on a fix for this. In the meantime, let us know if we can help you with anything! - Rated 5 out of 5by Kevin, 3 years ago
- Rated 1 out of 5by Fender, 3 years agoIt worked for a day and now it shows a locked symbol even when the app is open and logged in. Sent an email to Nord but no reply.
*** UPDATE *** I ran C:\Users\#####\AppData\Local\nordpass-updater
No data was lost and problem fixed in my caseDeveloper response
posted 3 years agoHi Fender! Our team would love to check out your situation. Could you please contact our support team at support@nordpass.com? - Rated 1 out of 5by Firefox user 14492050, 3 years agoLast update broke the link between extension & desktop app.
Also the desktop app doesn't use the proper device them (dark), and when set to dark doesn't remember the setting, and it prompts the "What's new" pop-up on each start-up, as if it didn't remember anything that happens.
"What's new" well at least I can answer that: It doesn't work anymore.Developer response
posted 3 years agoHey! Thank you for your feedback! Our team is already preparing an update with a solution. - Rated 3 out of 5by Bob Cog Sr., 3 years ago
- Rated 1 out of 5by Jozef_Stallone, 3 years agoSame problems here, Nordpass please fix it for firefox, thx
Developer response
posted 3 years agoHello Jozef! Our team is already looking into possible solutions. We're planning on releasing them as soon as we can. - Rated 2 out of 5by dalon, 3 years agoOne problem: Periodic message report, slowdown caused by this extension. Firefox reports its as such.
Two problem: I open my firefox nordpass connects, but after using it for a while, most of the time it doesn't detect that the app is already open making me unable to use it for its purpose.
If fixed, will update review.Developer response
posted 3 years agoHey! Thank you for your feedback! Our team is already preparing an update with a solution. - Rated 2 out of 5by yokaiero, 3 years agoIt was almost perfect, the ui, the organizers. not until, the extension, at first it works really well; I open my firefox nordpass connects, but after using it for a while, most of the time it doesn't detect that the app is already open making me unable to use it for its purpose.
Developer response
posted 3 years agoHello! We are sure that our team will be able to help, could you contact them at support@nordpass.com?