I loved using this add-on. It made life easier. What I despise about it is that every time Firefox updated, Norton's Identity Safe would no longer work for months...and months...and months. I had to use FireFox for school. I had tons of passwords I had to look up on the Norton Identity Safe website and write down individually. It sucked. I paid for all of the perks of Norton 365, not just the internet protection. It should work all the time or have a week of inconvenience at most. Norton has lost me as a customer.