Reviews for Bitwarden Password Manager
Bitwarden Password Manager by Bitwarden Inc.
177 reviews
- Rated 2 out of 5by 5hiftyy, 2 months agoWith the new 2024.12.3 update, my muscle memory has been the death of me. Many of the buttons have changed places, the options are different.
Example; when opening the add-on to complete a fill-in action, clicking the main rectangle no longer defaults to auto-fill. It now opens the menu to view the details. Then I have to go back out a menu level, then click on the TINY "(Fill)" blue pill button. The text is so slim and small that to a person with average eyesight, it looks like (F|||) It's a terrible look, and requires two extra interactions I didn't need before.
(Hindsight edit; I found the following steps to add the copy username/password buttons back
Settings > Appearance > Show quick copy actions on vault
I'll give you another star for fixing that at least)
The lack of consideration given to the effect this update has on the user's workflow is astounding. If you wanted to make it more "Apple" and keep the same functionality, that's fine. Making functional changes too, and adding extra steps?? That's too far. I'd suggest reverting back to the previous update's functional framework, and then you can keep the new look.
Edit: while I'm at it, Feature request: Have there be an options default-generation settings, and let me generate a new username or password or whatever can be generated with one click. Add a kebab menu beside the generate buttons for people who change requirements every time.Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Hrshl, 2 months agoLa nouvelle mise à jour fait qu'il faut considérablement agrandir la largeur du panneau latéral afin d'accéder aux fonctions les plus basiques, ce qui est contre-productif quand on utilise déjà le panneau pour d'autres raisons (ce qui nous oblige à constamment agrandir puis rétrécir le panneau) mais aussi très embêtant d'un point de vue visuel quand le plug-in est utilisé sur un petit écran.
Un retour à la version précédente a été nécessaire afin de pouvoir continuer à l'utiliser. - Rated 2 out of 5by Firefox user 13833153, 2 months agoIt was good until they forced the stupid "fill" button in the new interface changes. Please bring back the old way. Apparently some people can switch back but I've uninstalled and reinstalled the extension several times and still have no option to go back to the way it was.
Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Firefox user 18770182, 2 months agoit used to be great, but the latest UI update made it so much worse, downgraded to 2024.11.2
Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Firefox user 13590371, 2 months agoReally? You moved away from a clean functional look to a shaky and distracting UI. UX also is not a step forward even so I think I know what you wanted to achieve. For me the new design looks cheap and is no improvement.
- Rated 2 out of 5by Kevin, 2 months agoLove Bitwarden. HATE the UI update. It's too cluttered, too slow, and too big.
Before, clicking the icon would just show me the logins for the current site. Now it loads all 500+ items... I don't know what you guys were thinking when you designed this.Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Firefox user 17138757, 2 months agoNew update makes UI/UX really bad. Form filling stopped working altogether. Please bring back form filling and remove clutter and too many options from UI
- Rated 2 out of 5by Firefox user 18767257, 2 months agoDecent on desktop, basically broken on android. I wanted to try out a more secure way of storing my passwords, but Bitwarden is inconvenient to use.
- Rated 2 out of 5by Malmby, 2 months agoLoved Bitwarden since August 2016 and have been a subscriber and evangelist, but the new UI is atrociously bad. Too much empty space, giant text, enormous icons, and completely changed all workflows. The "Compact Mode" is still horrifically large. Waiting to see if they can salvage anything over the next few months, but I will be canceling my subscription and switching to Proton Pass if the Bitwarden UI remains anything at all like this redesign, as it is frustratingly inefficient.
- Rated 2 out of 5by Stephen, 2 months agoThe new redesign makes this tool immensely frustrating to use. Swapping the fill and edit functions over makes no sense at all.
In response to the developer response below: how does adding the quick copy buttons back in fix the issue that I describe above?Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Coldblackice, 2 months agoNew UI is awful! Autofill is broken, and the function to easily "Autofill this website" function that auto-populates the URL input is no longer there. Reverting ASAP to the old version.
- Rated 2 out of 5by MB, 2 months agoIt was phenomenal until the latest "redesign" or whatever they call it. Now it's extremely frustrating and difficult to use. The secure notes are all but unusable now, better remember what you called them!
I really hate this new theme. - Rated 2 out of 5by budget princess, 2 months agoLoved it until the new UI replaced the "click to fill" functionality with a tiny postage stamp "fill" button. Reverted to the last version with a usable UI until they fix this bug.
- Rated 2 out of 5by FireFueled, 2 months agoLast update made UI worse. Now I have to click a small button to perform a function that was triggered by a big broad button.
Dumb decisions requested by dumb financiers, made by dumb designers, and approved by dumb managers.Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Anonymous User, 2 months agoWhile I consider Bitwarden one of the best password managers available, latest update (the one introducing new UI) - deserves negative review. Not because the extension is broken or new UI is ugly (it looks really nice), but because you've changed behavior of extension. Providing users with additional settings to go back to previous behavior (or promise to introduce such settings in future updates) is not the way how you should do it. Some users (like relatives and loved ones who were introduced to password managers by more tech-aware people) of extension got confused/lost by your changes - and it's difficult to explain over the phone what should they change to keep using Bitwarden "as usual". That's why new extension behavior should be opt-in for existing Bitwarden users.
- Rated 2 out of 5by Jon-Pierre Gentil, 2 months agoThe new UI is unfathomably bad.
It feels like the people who designed it do not actually use the product. I think a big assumption would be made that the drop-down menu isn't used much and that everyone uses the auto-fill widget embedded in the website itself. The problem is that rarely works, and I have it disabled. I don't want it. So they've changed the default behavior in the drop-down menu to "view" the item instead of "fill", and created this TINY MINISCULE "fill" button you have to click instead, with no option to revert to the previous behavior.
Fire your UX people; they're inept.
The rest of Bitwarden is a great product. But this UI change is a dumpsterfire. - Rated 2 out of 5by Firefox user 15698278, 2 months agoExcellent app I've been using for years but the recent UI update made every button very bulky which makes it so less information is visible on the screen. The update also changed the main page in the app so the things that were accessible straight away are no longer there. Wish that change got reverted.
- Rated 2 out of 5by Firefox user 17579105, 2 months agoit's always been great, but the latest UI refresh I consider a huge step backwards. there are now additional steps needed to fill password fields and copy passwords. broken workflow
Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Pheurum, 2 months agoHow is it possible that someone thought the new design was a good idea? Completely ridiculous redesign! There was no need at all
- Rated 2 out of 5by dguy73137, 2 months agoThe old version was better. Too many clicks to achieve what was already fine.
Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Firefox user 17242476, 2 months agoLoved this extension... until 2024.12.3
We don't want change, unless it makes things faster, smoother, safer, better. Adding extra steps (WTF... "fill" button?!) just slows down the process. Loved the product (mostly) before, but this is a huge mistake. UI changes that break UX need to at least have a toggle. Let's sort it out, folks. Then you get your stars back.Developer response
posted 2 months agoHi. Mare sure you are on version 2024.12.4 or above, then check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer. - Rated 2 out of 5by Firefox user 18750356, 2 months agoBeen using and paying for Bitwarden for a few years now.... not for much longer!
This last update has clearly not been very well tested. Now get some strange random effects in the extension using it on linux and the font is too small and cannot be changed.