Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,522 reviews
- Rated 1 out of 5by fretyno, 3 years ago
- Rated 4 out of 5by IanR, 3 years ago
- Rated 1 out of 5by Bangin, 3 years agoObwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
Developer response
posted 3 years agoHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. - Rated 5 out of 5by Firefox user 14276848, 3 years ago
- Rated 1 out of 5by cryvage, 3 years agoIt never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.
Developer response
posted 3 years agoHello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo - Rated 4 out of 5by Firefox user 17043053, 3 years agoIt gets better. the most demanded feature -- whitelisting (i.e. when vpn is active and used only with listed sites, which is the most sensible mode in a case when your government breaks the Internet part by part) is absent, though blacklisting was added lately. There was some problems with UI (I needed to relogin sometimes), but overall not bad, get things done.
Developer response
posted 3 years agoHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - Rated 3 out of 5by Rods, 3 years ago
- Rated 1 out of 5by Martin Cleaver, 3 years agoI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Developer response
posted 3 years agoHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Rated 4 out of 5by Firefox user 17030226, 3 years ago
- Rated 1 out of 5by Sangha, 3 years agoUnusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
Developer response
posted 3 years agoHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M. - Rated 1 out of 5by Firefox user 17014663, 3 years agonot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Rated 1 out of 5by Firefox user 17007561, 3 years ago
- Rated 1 out of 5by DT, 4 years agoWon't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.
Developer response
posted 4 years agoHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Rated 1 out of 5by Firefox user 16618454, 4 years ago
- Rated 5 out of 5by Firefox user 16266686, 4 years ago
- Rated 1 out of 5by Firefox user 16999186, 4 years ago
- Rated 1 out of 5by MrX333, 4 years ago
- Rated 1 out of 5by Mohan, 4 years agoIt's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Developer response
posted 4 years agoHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Rated 4 out of 5by bpokorney, 4 years ago
- Rated 1 out of 5by Firefox user 15253942, 4 years agoCan't be installed in Russia anymore. What the...?
Developer response
posted 4 years agoHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Rated 2 out of 5by noelmage, 4 years agoI'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.Developer response
posted 4 years agoHello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S. - Rated 5 out of 5by Firefox user 16018265, 4 years ago
- Rated 5 out of 5by Firefox user 14814821, 4 years ago
- Rated 1 out of 5by Firefox user 15261251, 4 years ago