Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
1,005 reviews
Developer response
posted 2 years agoHi there! Thank you for the review! Our customer support team would love to look into the issue, could you drop a line at support@surfshark.com?- Rated 1 out of 5by Firefox user 17477884, 2 years ago
- Rated 1 out of 5by Negan, 2 years agoI JUST WONDERED How a person would be crazy to creat app that their website is filtered, so how i shoud creat account ?
dosnt work in iranDeveloper response
posted 2 years agoHi there! We have many customers from Iran who are using Surfshark successfully. Our customer support team would love to help you out, perhaps you could contact them at support@surfshark.com? - Rated 1 out of 5by Firefox user 14659219, 2 years ago
- Rated 1 out of 5by Firefox user 17245865, 2 years agonon capisco perchè non sono presenti versioni aggiornate, dato che dal sito ufficiale dovrebbe far scaricare la 3.18. Tra l'altro avevo scaricato la 3.17 ma ora è scomparsa
Developer response
posted 2 years agoHi there! Thank you for the review! The newest version of the extension is 3.18.1. 😊️ We recommend updating to the newest version to keep everything running smoothly. If anything, do not hesitate to contact our customer support team at support@surfshark.com! Developer response
posted 2 years agoHey! Check out our top use cases: https://surfshark.com/use-cases, I'm sure you'll find something useful there!- Rated 5 out of 5by Firefox user 16625504, 2 years ago
- Rated 5 out of 5by Tim Gwinner, 2 years ago
- Rated 3 out of 5by Firefox user 13678054, 2 years agoпроблема с поиском на некоторыx сайтаx, если плагин включен
Developer response
posted 2 years agoПривет! Сожалеем, что у вас возникли проблемы с нашим сервисом. Я уверен, что наши агенты службы поддержки смогут вам помочь! Вы можете связаться с ними по адресу support@surfshark.com. Мы будем ждать! - Rated 4 out of 5by Firefox user 16844344, 2 years ago
- Rated 2 out of 5by Firefox user 5946698, 2 years agoendless login. Unable to log into the account - endless rotation of the wheel.
Developer response
posted 2 years agoHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙌 - Rated 5 out of 5by tuymaythui1, 2 years ago
- Rated 1 out of 5by mortezapir, 2 years ago
Developer response
posted 2 years agoHey there. Oh, I can assure you that our clients in China are very happy with the app. If there are any issues - our support at support@surfshark.com are always happy to help!- Rated 1 out of 5by aizkora, 2 years ago
Developer response
posted 2 years agoHey there Lance! No worries, registering an account is quite easy. We can help you out if you join our Live Chats. 🌞- Rated 1 out of 5by bobbert, 2 years agoshould've listened to the reviews. this might be the worst VPN in existence. to anyone considering surfshark: DON'T DO IT! you'd be lucky to get a connection 50% of the time. "proxy connection error" should be surfshark's tagline. what a waste of money.
Developer response
posted 2 years agoHey there! Thank you for the feedback. We're sure we can help you troubleshoot this issue. Maybe you could come to our Live Chats or send a message to support@surfshark.com? - Rated 1 out of 5by Je, 2 years agoUnusable, keeps disconnecting every few minutes. Even when connected, pages don't load or load extremely slowly
Only on Firefox, fine on ChromeDeveloper response
posted 2 years agoHey there! Thank you for letting us know! I'm sure that our support can help you troubleshoot these issues. Could you contact them at support@surfshark.com? - Rated 1 out of 5by Firefox user 17677326, 2 years ago
- Rated 5 out of 5by Majid Abbasi, 2 years ago
- Rated 1 out of 5by Firefox user 9771322, 2 years ago
- Rated 5 out of 5by Broony Saint, 2 years ago
- Rated 5 out of 5by hari, 2 years ago
- Rated 5 out of 5by Smudger, 2 years ago
- Rated 1 out of 5by Smoke, 2 years agoThe new update sucks. Stop trying to do everything. I don't need your ad blocker/popup blocker/data breech alert/malware alert nonsense. I have other stuff for that, and historically, you do not do a good job at working cooperatively with other programs.
And now, instead of a quick click to turn on the VPN in my browser, I have to do multiple clicks to turn that on because you're trying to push this new trash on your users. I just want the VPN. That's what I'm paying for. The fact that you're pushing your other nonsense SO HARD at the expense of you know, the actual VPN services is absolutely ridiculous.Developer response
posted 2 years agoHey there! Thank you for your honest feedback. I would like to look into your case personally - could you message me at miles@surfshark.com? I'd love to help you out!