Reviews for Private Internet Access
Private Internet Access by PrivateInternetAccess
351 reviews
- Rated 5 out of 5by Mark Cohen, 5 years ago
- Rated 2 out of 5by Firefox user 14367382, 5 years agoThe service itself if good, but the Firefox extension has never worked properly (though Chrome & variants work fine). All setting are lost upon closing the browser, forcing the user to reconfigure/login with every browser session.
- Rated 4 out of 5by Firefox user 15229424, 5 years ago
- Rated 5 out of 5by Firefox user 15223614, 5 years ago
- Rated 3 out of 5by Firefox user 15185663, 5 years ago
- Rated 3 out of 5by Alex5000, 5 years agoIt works fine but the bypass rules are not working well. The only reason I opted to try this addon is because it offers per domain bypass that the VPN apps don't allow. Problem is Amazon still think I'm behind a vpn even when on the bypass list and I can't watch Prime video. I've tried everything but still can't watch Prime video without turning off the VPN manually, which defeats the purpose of this add-on frankly.
- Rated 1 out of 5by Firefox user 15168612, 5 years agoDifficult to understand and use..Not user friendly
- Rated 1 out of 5by Firefox user 14791853, 5 years agoDoens't work and the customer service wont give an ETA for a fix.
- Rated 5 out of 5by Liam, 5 years agoUpdate July 13, 2020:
It's working again like before ☺👍
Update December 11, 2019:
Since the latest Firefox update, this addon doesn't work any longer for me. I don't like to give it 1 star rating but I tried troubleshooting myself. I gave it access to private browsing, reinstalled and also tried on a new Firefox profile. It simply won't work.
I like that it has a kill switch and offers many regions, including some handy privacy protection features. Along with Firefox's container tabs, it's a solid tool against trackers. It's not free from bugs but I notice that simply uninstalling the extension, restarting Firefox and reinstalling it fixed all my problems I've had with it so far. My last problem was missing regions but a reinstallation fixed it. - Rated 5 out of 5by Firefox user 15155007, 5 years ago
- Rated 5 out of 5by Firefox user 14726501, 5 years agoI have been using PIA, pretty much since inception, which I learned about from the great Anons on 4 chan. Banking, shopping etc. are no longer a paranoia inducing experience. No sweat, no stress, just easy to setup and utilize. The web is not a scary place thanks to Private Internet Access!
- Rated 4 out of 5by Firefox user 14873306, 5 years agogenerally okay xcept bbc and nflix are onto it ...
- Rated 2 out of 5by onix, 5 years agoThe privacy access for this add-on is atrocious. Check under Permissions, and you will see:
-- Access your data for all websites
-- Download files and read and modify the browser’s download history
-- Access browser tabs
How is this OK? I understand their need to protect against phishing, etc, but access to ALL data, that's borderline unethical and vast potential for data leakage, and corporate maleficence.
Some additional quirks, as noted by others. Sites such as nextdoor.com will not allow login, even when PIA is not connected. The extension needs to be disabled.
One cannot connect if zscaler is running on the OS. - Rated 5 out of 5by Firefox user 15084003, 5 years agoMy router firewall was somehow blocking the extension from finding and connecting even though Firefox itself was working fine with router firewall active. I disabled router firewall and PIA extension connected fine. I then closed Firefox and activated router firewall. After that the Firefox and PIA worked perfectly except PIA won't allow changing location unless I repeat the process of disabling-enabling router firewall. If I use the PIA Windows application this issue is not present.
Edit: The issue also occurs with Google's Chrome browser. - Rated 5 out of 5by Firefox user 15083979, 5 years ago
- Rated 5 out of 5by Firefox user 15070120, 5 years agoSo far, so good. I will update my review if I run into major issues. I think people experiencing issues in private browser windows do not have the option for it enabled on the extension. I am running the extension, and the desktop app at the same time. I have also tried it with the desktop PIA app turned off, and have found no difference.
- Rated 4 out of 5by LT, 5 years ago
- Rated 5 out of 5by Firefox user 13001853, 5 years ago
- Rated 4 out of 5by Firefox user 14777366, 5 years agoVery good vpn extension for Firefox. Occasionally I have long ping times, but overall I recommend PIA
- Rated 5 out of 5by Firefox user 15026758, 5 years ago
- Rated 1 out of 5by Firefox user 14040845, 5 years agoOn latest update, as soon as I open any private window it logs me off completely, I have to relogin to my paid pia user account to continue using it. Without private tabs it seems reliable enough, but any one single private tab - and it logs off. I've been paid user for more then a year now, but now I consider switching, since reliable vpn is required for my work.
Developer response
posted 5 years agoThank you for providing this feedback - we're sorry to hear you're experiencing this issue and we'd love to assist you. Please submit a support ticket here: https://www.privateinternetaccess.com/helpdesk/new-ticket We hope to hear from you soon! - Rated 5 out of 5by Firefox user 15009137, 5 years ago
- Rated 5 out of 5by Firefox user 14248630, 5 years ago
- Rated 5 out of 5by Michael Gallaher, 5 years ago