Reviews for Private Internet Access
Private Internet Access by PrivateInternetAccess
351 reviews
- Rated 5 out of 5by user24104105-1, 6 years ago
- Rated 5 out of 5by Firefox user 13887842, 6 years ago
- Rated 1 out of 5by Stig, 6 years ago
Developer response
posted 6 years agoHello Stig,
We are here to help you stay connected with the PIA Firefox extension. Was there a particular issue or problem with the extension? Would you please contact us at: helpdesk@privateinternetaccess.com so we can help you out further. Please use Attn: SMR in the subject. We look forward to helping you out on this matter!
- PIA Extension Team - Rated 3 out of 5by Firefox user 14500871, 6 years agoI use pfSense with PIA, so I'm already running though the PIA VPN. How do I use this add-on w/o duplicating the VPN connection? I just want to use the added services, not the VPN itself. Is that possible?? Without that ability, it's wortheless. I'll find other add-ons to provide the same functions.
Developer response
posted 6 years agoHello e49d59,
We are currently working a new feature that will allow you to use the extra settings on our extension without needing to connect to the VPN server. This feature will be available early in the upcoming year. Until then, connecting to the same proxy server on the extension as your pfSense is connected to, should allow you to use the extension settings with minimal to no performance degradation. If you feel that this answer was worthy, please consider increasing the number of stars on your review of our extension.
- PIA Extension Team - Rated 5 out of 5by Firefox user 14505730, 6 years ago
- Rated 5 out of 5by Firefox user 14484324, 6 years ago
- Rated 1 out of 5by Firefox user 13511828, 6 years agoI am unable to turn this off. When I try to turn it off, the icon spins forever. It is now always green and on.
Developer response
posted 6 years agoHello 3481b3, Let us help you stay protected while using PIA with Firefox. Please give a contact at: helpdesk@privateinternetaccess.com using Attn: SMR in the subject. Also include the device with OS you are using and Firefox version so we can offer you a solution to this issue you have been experiencing. We look forward to working with you!
- CS Team - Rated 5 out of 5by Firefox user 14347286, 6 years ago
- Rated 5 out of 5by Firefox user 14427779, 6 years ago
- Rated 5 out of 5by Firefox user 14416945, 6 years ago
- Rated 5 out of 5by Alex Balut, 6 years ago
- Rated 4 out of 5by Firefox user 14416326, 6 years agoSo it works, I used it to change my country to the USA for my web-browser because I'm always connected to PIA through the desktop program but some sites don't work for non-US sites. When I disconnect from PIA on my web-browser instead of my IP being the same as what my computer is connected to I get a random one for my browser, like the Netherlands, England, France, ect. Kinda odd that instead of my browser just using the IP that my computer is on it connects me to a random server. Always in Europe also. I need to restart my browser to have it use the IP I'm getting through the desktop app. I'm only taking one star off because I'm still connected to a VPN and it is really nice switching it to a US VPN when I need it. I wish I could have certain tabs connected to a VPN while the other default to what my computer is using but this is nice as it is.
- Rated 4 out of 5by Firefox user 14128074, 6 years ago
- Rated 5 out of 5by Firefox user 14392391, 6 years ago
- Rated 5 out of 5by Firefox user 14364901, 6 years ago
- Rated 5 out of 5by Firefox user 14356626, 6 years agoI have tried all the top 10 VPN's like ExpressVPN, NordVPN, Ipvanish, Cyberghost, Torguard, VyprVPN, Mullvad, Hidemyass, And the winner is PIA (private Internet Access} its cheap, very fast, good amount of settings. RSA 4096 encryption, port forwarding, kill switch, WebRTC blocking, Sort gateways by latency, Website URL whitelist. 5 devices connected simultaneously. No traffic logs . 24/7 customers support.
- Rated 5 out of 5by Firefox user 14353884, 6 years ago
- Rated 5 out of 5by I_Tichy, 6 years agoI love so much about this extension (and PIA in general), but it seems to be resizing my browser every time I close it and reopen it. As soon as I disable the extension this behavior stops. Will gladly change to a 5 star review if I can get this to stop.
Edit: Customer service was awesome. Let me know that if I disabled fingerprint protection I'd no longer have issues with my browser being resized.Developer response
posted 6 years agoHello I_Tichy,
Sorry to hear you were seeing your screen resize while using PIA on your browser. Wanted to ask if you could please contact us at: helpdesk@privateinternetaccess.com so we can work on this with you. Use Attn: SMR in the subject also let us know the Firefox version you are using. We look forward to hearing back from you!
- CS Team - Rated 5 out of 5by Firefox user 14342776, 6 years ago
- Rated 3 out of 5by HaL4119, 6 years ago
- Rated 5 out of 5by Firefox user 14318842, 6 years agoThat it is the right smoke screen against hackers in my cryptocurrency world activities.
- Rated 1 out of 5by Firefox user 14311631, 6 years agoI got a year of PIA earlier this year but had to get a different one because the desktop app does not log on. I hoped that this might work but it didn't either. PIA was recommended to me by others so I suppose it works for some but it has never worked for me.
Developer response
posted 6 years agoHello 902473,
We are here to help you stay protected while PIA sorry to hear you were having that experience. Please contact us anytime at: helpdesk@privateinternetaccess.com using Attn: SMR in the subject. We look forward to hearing back from you!
- CS Team - Rated 5 out of 5by Firefox user 14308265, 6 years ago