Reviews for Proton Pass
Proton Pass by Proton
Review by Matthew L Daniel
Rated 2 out of 5
by Matthew L Daniel, 15 days agoWriting a review for their extension is challenging because it's hard to know how much of the bad UX is from their extension and how much is just rot from their bad data model
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
Developer response
posted 9 days agoWe're sorry to see that you're dissatisfied. That said, we've made sure to share your feedback with the team accordingly so they may look into ways to make this process easier in the future. If you have any other suggestions on how we can improve our service, make sure to let us know using the 'Feedback & Help' option. We always appreciate our community's input.
1,382 reviews
- Rated 5 out of 5by Urs-Web, an hour ago
- Rated 5 out of 5by Astalab, an hour ago
- Rated 5 out of 5by Morgane, 2 hours agoI work for Proton but this is still the best password manager, in my opinion
- Rated 5 out of 5by Firefox user 16888704, 5 hours ago
- Rated 5 out of 5by TAKi, 9 hours ago
- Rated 5 out of 5by Firefox user 18568219, 14 hours ago
- Rated 5 out of 5by WoolWitch, 14 hours ago
- Rated 5 out of 5by Firefox user 18125533, 14 hours agoProton Pass has been a LIFE SAVER! It makes keeping track of login information so much easier. I opened an account for each of my family members. I also love not having to use my personal email addresses. The alias function is easy to use once you get the hang of it. I'm so thankful to have such a great product from Proton!
- Rated 5 out of 5by Moritz, 20 hours ago
- Rated 5 out of 5by JeanCristhobaldo, 20 hours ago
- Rated 5 out of 5by Firefox user 13541010, 20 hours ago
- Rated 5 out of 5by Firefox user 12131647, a day ago
- Rated 5 out of 5by retrobacksid, a day ago
- Rated 5 out of 5by Firefox user 13994244, a day ago
- Rated 5 out of 5by lauchtturm, a day ago
- Rated 5 out of 5by Joe Clark, 2 days ago
- Rated 5 out of 5by Firefox user 18795584, 2 days agoFantastic password manager does everything I need it to do. Have loved it from the moment I installed it and it has never failed me. I also use the android app and they sync seamlessly which is great
- Rated 5 out of 5by redstar, 2 days ago
- Rated 4 out of 5by Dexmonicus, 2 days agoI'd like aliases to connect to logins, rather than having aliases alone, then having to write the alias as a string for part of the login. Otherwise, works pretty well.
Developer response
posted 2 days agoThank you for your review. We have forwarded your request to the team for future consideration. You can follow our blog (proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Rated 3 out of 5by Steve, 2 days ago
- Rated 5 out of 5by Jakob, 2 days ago
- Rated 5 out of 5by budedub, 2 days ago
- Rated 5 out of 5by KevinNorth, 2 days ago