Reviews for Proton Pass
Proton Pass by Proton
120 reviews
- Rated 4 out of 5by Firefox user 18765413, 2 months ago
- Rated 4 out of 5by Firefox user 17491618, 2 months ago
- Rated 4 out of 5by Tinegob, 2 months ago
- Rated 4 out of 5by cshjsc, 2 months agoOnly thing I'm missing is shortcuts for selecting the dialog when i select the username/password fields, I cant select the dialog without using the mouse. I find this really annoying.
Also allowing to export to keypass would be nice if I ever lose access to proton, then I could make regular backupsDeveloper response
posted 2 months agoThank you for your review. We've made sure to share your feedback with the team for future consideration. On another note, we have a guide on how to export from Proton Pass at proton.me/support/pass-export. If you happen to experience any issues, feel free to contact us through the 'Feedback & Help' option so we can assist you further. - Rated 4 out of 5by ScaryGuy, 2 months agoGreat experience and intuitive UX. Unfortunately the hide-my-email alliases autogenerates often doesn't work because Proton Pass doesn't detect that this is a sign-up form instead of sign-in. Easy fix would be to propose new allias if no login info is available for this website.
Developer response
posted 2 months agoThank you for your review. Are you experiencing this behavior on specific websites? If that's the case, contact us using the 'Feedback & Help' option with more details about the websites in question so we can investigate further and note your feedback for future improvements. Developer response
posted 2 months agoThank you for your feedback. If you happen to have any specific suggestions on what we could further improve to reach a 5-star rating, feel free to contact us at proton.me/support/contact to let us know. We always appreciate our community's input.- Rated 4 out of 5by Firefox user 18737444, 3 months ago
- Rated 4 out of 5by François, 3 months agoGood add-on backed by a great company. Yet, IMHO some core functionalities lack comparing to other modern password manager, like: fingerprint unlocking (I'm using Mac), credit-card auto-fill, ability to search for a login that is not automatically found in the login screen, ... But I'm sure this will come soon
Developer response
posted 3 months agoThank you for your review. We have forwarded your feedback to the team for future consideration. Meanwhile, make sure to follow our blog (https://proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Rated 4 out of 5by Hopeavirta, 3 months ago
- Rated 4 out of 5by Ryan Young, 3 months agoMy only issue with proton pass is no ability to use it at all if you are offline. Which has been an issue for me a lot as I do a lot of work offline for work and in my homelab.
Developer response
posted 3 months agoThank you for your review. You should be able to access your Proton Pass entries without an active internet connection, but it's not possible to edit/create existing and new entries. Nevertheless, we've shared your feedback with the team for future consideration. - Rated 4 out of 5by Ju, 3 months agoI would have like pour put 4.5/5
Great Pass Manager and extension. Could sometimes better automatize some things, like saving password when you create a account on a website.Developer response
posted 3 months agoThank you for your review. We're working on improving the autosave for all web services reported by our community. Please feel free to flag any problematic websites or apps to us through the 'Feedback & Help' option so we can note your feedback for future improvements. - Rated 4 out of 5by Firefox user 17995388, 3 months ago
- Rated 4 out of 5by Ítalo, 4 months ago
Developer response
posted 4 months agoThank you for your feedback. We have a dedicated guide on how to use the Proton Pass browser extension at https://proton.me/support/pass-browser-extension. If you're having any difficulties making use of the extension despite having followed the guide, please do not hesitate to contact us at https://proton.me/support/contact so we can assist you further.- Rated 4 out of 5by Firefox user 18517525, 4 months agoGenerally very reliable and being able to access up-to-date passwords across multiple devices simultaneously is marvellous. I haven't given in 5 stars because it has a few quirks that aren't always obvious until you've gone down the wrong rabbit hole, such as seemingly losing one's passwords in the mobile app (use "force synchronization" to recover). On the other hand, Proton's help is - in my experience - excellent.
Developer response
posted 4 months agoThank you for your review. We're working on improving the app in order to prevent such occurrences in the future. That said, we appreciate your feedback and we've passed it on to the team accordingly. - Rated 4 out of 5by Firefox user 13795612, 4 months agoNobody cares about permission required for update to 1.24 "Read and modify privacy settings"?
Developer response
posted 4 months agoThis is expected and is due to a recent update that included a new Proton Pass feature. This feature essentially makes it so that Proton Pass is enabled as your browser's default password management tool, in order for it not to conflict with the browser's built-in password manager since this has caused certain issues in the past. There's nothing to worry about when it comes to the privacy and security of the extension. - Rated 4 out of 5by Firefox user 18616659, 4 months agoWork smoothly and in love with it, but lacks integration with firefox. It doesn't have shortcuts like Bitwarden, or sidebar options.
Developer response
posted 4 months agoThank you for your review. We've forwarded your feedback to the team for future consideration. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates. - Rated 4 out of 5by Firefox user 18380276, 4 months agoWorks ok but sometimes has quacks when saving passwords (rare but can be annoying) not enough to stop using this incredible service though
Developer response
posted 4 months agoThank you for your review. Could you share more details about the issue you're encountering when saving passwords? What is the exact behavior you're experiencing? Is this happening with all web services or specific ones?
Contact us using the 'Feedback & Help' option with more details so we can investigate the behavior further and note your feedback for future improvement. Developer response
posted 5 months agoThank you for your review. At the moment, saving cards is a paid feature, and unfortunately, not available on the Free plan. Nonetheless, we've shared your feedback with the team.- Rated 4 out of 5by mcha, 5 months agoGood but can be better. I wish it had
- light mode (current dark mode is too dark, difficult to read)
- unlock with touch-idDeveloper response
posted 5 months agoThank you for your review. We have forwarded your requests to the team for future consideration. Make sure to follow our blog (proton.me/blog) and our direct channels to stay up-to-date with any news and improvements. - Rated 4 out of 5by Firefox user 18535952, 5 months ago
- Rated 4 out of 5by Damien, 6 months agoBonne extension qui complète bien l'application. J'apprecie particulierement la création très facile d'alias mail lors de l'enregistrement d'un nnouvel identifiant.
Il y a encore des progrès à faire sur la reconnaissance des champs sur beaucoup de site où ProtonPass ne marche pas. 1password ou Dashlane reste plus efficace sur point.
Mais Proton nous offre regulièrement de nouvelles fonctionnalitées, l'équipe est dynamique et je ne doute pas l'appli va encore progresser.Developer response
posted 5 months agoThank you for your support. We're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic websites or apps to us through the 'Feedback & Help' option, and we'll note your feedback for future improvements. - Rated 4 out of 5by Darío, 6 months ago
- Rated 4 out of 5by Anne, 6 months agoOne of the best Password manger I have used so far. The only functionality I miss is the offline support.
Developer response
posted 6 months agoThank you for your review. Although offline support is currently not available, it has been requested by our users before and we have now added your vote as well so that our team can prioritize it accordingly. Since we currently don't have a specific timeframe for this, you can follow our blog and our direct channels for any news and updates.