Reviews for Proton Pass
Proton Pass by Proton
1,570 reviews
- Rated 5 out of 5by diemtea, 3 months ago
- Rated 5 out of 5by Firefox user 14374169, 3 months ago
- Rated 5 out of 5by Kisu, 3 months ago
- Rated 4 out of 5by Firefox user 18517525, 3 months agoGenerally very reliable and being able to access up-to-date passwords across multiple devices simultaneously is marvellous. I haven't given in 5 stars because it has a few quirks that aren't always obvious until you've gone down the wrong rabbit hole, such as seemingly losing one's passwords in the mobile app (use "force synchronization" to recover). On the other hand, Proton's help is - in my experience - excellent.
Developer response
posted 3 months agoThank you for your review. We're working on improving the app in order to prevent such occurrences in the future. That said, we appreciate your feedback and we've passed it on to the team accordingly. - Rated 5 out of 5by Jason Fernandes, 3 months ago
- Rated 5 out of 5by midokbn, 3 months ago
- Rated 5 out of 5by tracie, 3 months ago
- Rated 4 out of 5by Firefox user 13795612, 3 months agoNobody cares about permission required for update to 1.24 "Read and modify privacy settings"?
Developer response
posted 3 months agoThis is expected and is due to a recent update that included a new Proton Pass feature. This feature essentially makes it so that Proton Pass is enabled as your browser's default password management tool, in order for it not to conflict with the browser's built-in password manager since this has caused certain issues in the past. There's nothing to worry about when it comes to the privacy and security of the extension. - Rated 5 out of 5by Tolga Y., 3 months ago04.11.2024
This is an update to my review dated 28.09.2024 (Please see it below together with the developer's response):
After I wrote the below review at 28.09.2024, Proton's team contacted me and required detailed information about the bug. I provided all that I know. They were so helpful and kept contact with me. Finally the problem is totally solved. I thank the Proton for being a customer-centric organization. I, of course, keep using all Proton products and raise my rating to 5 stars.
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28.09.2024
MY REVIEW:
I pay for Proton services. However, the proton pass extension for Firefox terribly keeps logging out itself and when I try to re-sign in, it is impossible to sign in. I use Firefox 128-esr on Debian 12.7 Stable and this is the stable version. The only reason I give 3 star is that the other services of Proton is OK.
DEVELOPER RESPONSE:
Sorry to hear that. Could you share more details about the issue? What version of the Proton VPN extension, as well as your browser, do you currently have installed? Are you using any other extensions for privacy/security reasons? Contact us using the 'Feedback & Help' option with more details so we can investigate further. In the process, send us your app logs which you can find by navigating to the Proton Pass extension Settings → General, then scroll down to Application logs.
======= - Rated 5 out of 5by Kurashinno, 3 months agoI absolutely love it. And supporting Proton, now a non profit, and based in Switzerland, and founded by physicists. I just feels good to actually trust a company and really know that they're not corporate douche bags selling all my data. And it's a great product that works and syncs seamlessly across all my devices. Works way better than Nord and again, I fully trust them, which is far more rare than it ought to be nowadays.
- Rated 4 out of 5by Firefox user 18616659, 3 months agoWork smoothly and in love with it, but lacks integration with firefox. It doesn't have shortcuts like Bitwarden, or sidebar options.
Developer response
posted 3 months agoThank you for your review. We've forwarded your feedback to the team for future consideration. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates. - Rated 5 out of 5by Firefox user 18668238, 3 months agoOpen source password management by an organization that cares about your privacy and freedom? Count me in! I've used this for about a year and have loved it. I loved it so much that I started paying for a Proton account. Don't worry; it's free if you prefer that. I just wanted the aliases, which are amazing!
- Rated 5 out of 5by Firefox user 18667711, 3 months agoCatches most website fields for auto-completion.
- Rated 5 out of 5by Hdmaga, 3 months ago
- Rated 5 out of 5by Firefox user 18666474, 4 months ago
- Rated 5 out of 5by Shinz, 4 months agoabsolutely amazing password manager, the email mask is one of the best features ever. only problem is that it fails to recognise some password forms so it cant generate a passworld
- Rated 5 out of 5by Firefox user 18077394, 4 months ago
- Rated 4 out of 5by Firefox user 18380276, 4 months agoWorks ok but sometimes has quacks when saving passwords (rare but can be annoying) not enough to stop using this incredible service though
Developer response
posted 3 months agoThank you for your review. Could you share more details about the issue you're encountering when saving passwords? What is the exact behavior you're experiencing? Is this happening with all web services or specific ones?
Contact us using the 'Feedback & Help' option with more details so we can investigate the behavior further and note your feedback for future improvement. - Rated 5 out of 5by Firefox user 18664595, 4 months ago
- Rated 3 out of 5by Firefox user 14341251, 4 months agoSince the october 31, 2024 update, it is impossible to avoid suggestions when going to a web page with authentication, in firefox on macos. The popup showing the users is still popping. It was working in the previous version.
Developer response
posted 4 months agoSorry to hear that. Could you share more details about the issue? Which specific websites have you experienced this behavior with? What version of the Firefox browser do you currently have installed? Have you tried reinstalling the extension to see how it goes? Contact us at https://proton.me/support/contact with more details so we can help. - Rated 5 out of 5by Firefox user 13692560, 4 months ago
- Rated 1 out of 5by Delta, 4 months agoShould be enabled on Firefox Mobile as well. Very inconsistent autofill on Android that could be easily fixed by allowing this extension to run on mobile.
Developer response
posted 4 months agoSorry to hear that. We're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic websites or apps to us through the 'Feedback' option and we'll note your feedback for future improvements.
As for the extension, it is not supported on the mobile web browser. It only works on desktop web browsers. Nonetheless, we've shared your feedback with the team accordingly. - Rated 5 out of 5by sKrip, 4 months ago100% worth it, always updated, concrete trust systems. Don't hesitate, head and shoulders above the rest.
- Rated 5 out of 5by George, 4 months ago