Reviews for Proton Pass
Proton Pass by Proton
1,030 reviews
- Rated 5 out of 5by Firefox user 18674991, 14 days ago
- Rated 5 out of 5by voves, 14 days ago
- Rated 5 out of 5by giporgi, 15 days ago
- Rated 5 out of 5by diemtea, 15 days ago
- Rated 5 out of 5by Firefox user 14374169, 15 days ago
- Rated 5 out of 5by Kisu, 16 days ago
- Rated 4 out of 5by Firefox user 18517525, 16 days agoGenerally very reliable and being able to access up-to-date passwords across multiple devices simultaneously is marvellous. I haven't given in 5 stars because it has a few quirks that aren't always obvious until you've gone down the wrong rabbit hole, such as seemingly losing one's passwords in the mobile app (use "force synchronization" to recover). On the other hand, Proton's help is - in my experience - excellent.
Developer response
posted 16 days agoThank you for your review. We're working on improving the app in order to prevent such occurrences in the future. That said, we appreciate your feedback and we've passed it on to the team accordingly. - Rated 5 out of 5by Jason Fernandes, 16 days ago
- Rated 5 out of 5by midokbn, 16 days ago
- Rated 5 out of 5by tracie, 17 days ago
- Rated 4 out of 5by Firefox user 13795612, 17 days agoNobody cares about permission required for update to 1.24 "Read and modify privacy settings"?
Developer response
posted 17 days agoThis is expected and is due to a recent update that included a new Proton Pass feature. This feature essentially makes it so that Proton Pass is enabled as your browser's default password management tool, in order for it not to conflict with the browser's built-in password manager since this has caused certain issues in the past. There's nothing to worry about when it comes to the privacy and security of the extension. - Rated 5 out of 5by Tolga Y., 18 days ago04.11.2024
This is an update to my review dated 28.09.2024 (Please see it below together with the developer's response):
After I wrote the below review at 28.09.2024, Proton's team contacted me and required detailed information about the bug. I provided all that I know. They were so helpful and kept contact with me. Finally the problem seems to be solved. I thank the Proton for being a customer-centric organisation. I, of course, keep using all Proton products and raise my rating to 5 stars.
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28.09.2024
MY REVIEW:
I pay for Proton services. However, the proton pass extension for Firefox terribly keeps logging out itself and when I try to re-sign in, it is impossible to sign in. I use Firefox 128-esr on Debian 12.7 Stable and this is the stable version. The only reason I give 3 star is that the other services of Proton is OK.
DEVELOPER RESPONSE:
Sorry to hear that. Could you share more details about the issue? What version of the Proton VPN extension, as well as your browser, do you currently have installed? Are you using any other extensions for privacy/security reasons? Contact us using the 'Feedback & Help' option with more details so we can investigate further. In the process, send us your app logs which you can find by navigating to the Proton Pass extension Settings → General, then scroll down to Application logs.
======= - Rated 5 out of 5by Kurashinno, 18 days agoI absolutely love it. And supporting Proton, now a non profit, and based in Switzerland, and founded by physicists. I just feels good to actually trust a company and really know that they're not corporate douche bags selling all my data. And it's a great product that works and syncs seamlessly across all my devices. Works way better than Nord and again, I fully trust them, which is far more rare than it ought to be nowadays.
- Rated 4 out of 5by Firefox user 18616659, 18 days agoWork smoothly and in love with it, but lacks integration with firefox. It doesn't have shortcuts like Bitwarden, or sidebar options.
Developer response
posted 18 days agoThank you for your review. We've forwarded your feedback to the team for future consideration. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates. - Rated 5 out of 5by Firefox user 18668238, 18 days agoOpen source password management by an organization that cares about your privacy and freedom? Count me in! I've used this for about a year and have loved it. I loved it so much that I started paying for a Proton account. Don't worry; it's free if you prefer that. I just wanted the aliases, which are amazing!
- Rated 5 out of 5by Firefox user 18667711, 18 days agoCatches most website fields for auto-completion.
- Rated 5 out of 5by Hdmaga, 19 days ago
- Rated 5 out of 5by Firefox user 18666474, 19 days ago
- Rated 5 out of 5by Shinz, 20 days agoabsolutely amazing password manager, the email mask is one of the best features ever. only problem is that it fails to recognise some password forms so it cant generate a passworld
- Rated 1 out of 5by Firefox user 18077394, 21 days ago
- Rated 4 out of 5by Firefox user 18380276, 21 days agoWorks ok but sometimes has quacks when saving passwords (rare but can be annoying) not enough to stop using this incredible service though
Developer response
posted 18 days agoThank you for your review. Could you share more details about the issue you're encountering when saving passwords? What is the exact behavior you're experiencing? Is this happening with all web services or specific ones?
Contact us using the 'Feedback & Help' option with more details so we can investigate the behavior further and note your feedback for future improvement. - Rated 5 out of 5by Firefox user 18664595, 21 days ago
- Rated 3 out of 5by Firefox user 14341251, 21 days agoSince the october 31, 2024 update, it is impossible to avoid suggestions when going to a web page with authentication, in firefox on macos. The popup showing the users is still popping. It was working in the previous version.
Developer response
posted 21 days agoSorry to hear that. Could you share more details about the issue? Which specific websites have you experienced this behavior with? What version of the Firefox browser do you currently have installed? Have you tried reinstalling the extension to see how it goes? Contact us at https://proton.me/support/contact with more details so we can help. - Rated 5 out of 5by Firefox user 13692560, 21 days ago